Sr. Lead Project/Program Manager

ADP • El Paso, TX

18h

About The Position

In this role, you will be part of ADP's Strategic Operations Program Management Office (PMO). On a daily basis, you'll support key programs for ADP's future growth and success by planning, organizing, aligning, and supporting our teams as they deliver key milestones, deliverables, and resources. You will use specific templates and techniques to manage through the preferred program life cycle to ensure business goals and objectives are accomplished within designated timeframes and requirements.

The nature of what you do every day will not change -- your #1 goal is to lead the program team to successfully roll out ADP's strategic initiatives. Still, every day will be different because the questions you receive will vary, as will the solutions you provide for each scenario. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked team will help to set you up for success!

To thrive in this role, you’ll work with our BU partners as well as program team members building rapport, establishing trust, and shining with professionalism.
You will support the program team by owning the overall program roadmap and ensuring that we are driving towards our objectives.

Requirements

• Enterprise-level project management experience successfully leading multiple, highly complex, medium to large cross-functional, multi-year projects concurrently, from concept to delivery, in a matrixed environment
• Strong knowledge of project management processes, tools, and structured methodologies
• Experience driving timeliness and budgets, and proactively leading communication with cross-functional stakeholders and team members throughout the project including setting up and facilitating meetings to keep things moving forward
• Proven ability to assess, manage, resolve, and escalate (when necessary) risks and issues.
• Excellent at managing multiple, changing, competing priorities
• Adept at guiding and inspiring others in a consultative approach and driving collaboration and client focus with the project team and internal partners
• Ability to manage across formal organizational lines
• Strong PowerPoint creation and presentation skills.
• Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels, both verbally and in writing
• Excellent negotiation and facilitation skills, including effectively communicating with multiple functions/organizations to identify and negotiate required resources
• Proficient with Microsoft Office Suite, including Excel.
• You’ll have a bachelor’s degree or equivalent.
• You have 8+ years of experience in relevant project management skills gained and developed in the same or similar role.

Nice To Haves

• Experience with Smartsheet, or similar tools
• Experience in the Human Capital Management (HCM) Industry

Responsibilities

• Manage large cross-functional project teams and communicate with key stakeholders.
• Develop strong partnerships and working relationships at all levels of the organization, internally and externally.
• Work within agile environments, adhering to scrums or other iterative development cycles, to lead and influence initiatives and projects.
• Provide strategic insights that enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects.
• Provide analysis and status reports of projects and programs, including business cases, ROI, and performance metrics that measure the success of technical projects.
• Identify risks and opportunities, raise and manage escalations, and ensure visibility into project and program health across all stakeholders.
• Use critical thinking and problem-solving skills to approach new situations.
• Continuously assess how teams work — identifying opportunities to improve processes, optimize workflows, and enhance how work is organized, assigned, tracked, and reported.
• Drive process improvements that strengthen collaboration and efficiency, and delivery quality.

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level