Sr Lead Product Manager

PayPal • San Jose, CA

3d

About The Position

Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform. Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. Assesses the customer experience and customer needs in product requirements and decision making. Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis. Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. Oversees product profitability measures, including budget. Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed. Partners with content strategists, data scientists, product designers and user experience researchers. Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard. 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Continuously monitors the competitive landscape to benchmark and design best-in-class KYC and identity verification experiences. Translates complex regulatory requirements into clear product implications, risk considerations, and customer-centric solutions. Champions innovative, risk-based KYC approaches—leveraging data, technology, and experimentation—to improve conversion, reduce friction, and enhance risk controls. Challenges the status quo to introduce scalable, future-ready KYC capabilities while maintaining strong adherence to regulatory expectations. Drives alignment across Legal, Compliance, Policy, Risk, Engineering, Design, and regional leadership to ensure cohesive execution of AML/KYC initiatives. Communicates complex regulatory and product concepts with clarity, tailoring messaging for senior leadership, regulators, and technical teams. Facilitates senior-level business reviews, regulatory readiness updates, and go-to-market planning for major AML/KYC launches.

Requirements

• 8+ years relevant experience
• Bachelor's degree OR Any equivalent combination of education and experience

Responsibilities

• Overseeing product profitability
• Leading operational reviews
• Partnering with various experts to maximize efficiency in a dynamic environment
• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability
• Assesses the customer experience and customer needs in product requirements and decision making
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making
• Oversees product profitability measures, including budget
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews
• Interfaces with product and technology leadership as needed
• Partners with content strategists, data scientists, product designers and user experience researchers
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard
• Continuously monitors the competitive landscape to benchmark and design best-in-class KYC and identity verification experiences
• Translates complex regulatory requirements into clear product implications, risk considerations, and customer-centric solutions
• Champions innovative, risk-based KYC approaches—leveraging data, technology, and experimentation—to improve conversion, reduce friction, and enhance risk controls
• Challenges the status quo to introduce scalable, future-ready KYC capabilities while maintaining strong adherence to regulatory expectations
• Drives alignment across Legal, Compliance, Policy, Risk, Engineering, Design, and regional leadership to ensure cohesive execution of AML/KYC initiatives
• Communicates complex regulatory and product concepts with clarity, tailoring messaging for senior leadership, regulators, and technical teams
• Facilitates senior-level business reviews, regulatory readiness updates, and go-to-market planning for major AML/KYC launches

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees