Sr. L&D Operations Specialist - Incentives

Rivian • Normal, IL

2d

About The Position

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

Our ideal candidate has advanced proficiency in managing complex corporate learning management systems and data streams, with a proven track record of leading end-to-end program execution and compliance. This role serves as the primary project manager and compliance expert for government-funded training reimbursement programs, requiring meticulous data collection and a strategic relationship with the state as the key external compliance partner. The Sr. L&D Operations Specialist will work closely with Operations | Engineering L&D leadership to manage the operational lifecycle and maximize reimbursement opportunities.

Requirements

• Degree in Business, Education, Analytics, HR or related area of study and 3+ years of experience or 5+ years of experience with proven success in a similar project management and compliance role.
• Working knowledge of training processes and content in automotive manufacturing.
• Expertise in the administration of corporate LMS structures and training tracking tools, with a focus on large-scale data integrity.
• Familiarity with adult learning principles, concepts as well as development technologies and modalities.
• Ability to create high-quality project deliverables with the use of brand guidelines, L&D standards and Microsoft Office, G-Suite, Jira, and analytics tools.
• Clear and concise verbal and presentation skills, strong problem solving and critical thinking skills, expertise in Excel and Google Sheets data manipulation.
• Ability to work effectively with senior stakeholders from various collaborating departments in a fast-paced, at times, ambiguous environment.
• Proven track record of operating independently, demonstrating strategic creativity, meticulous attention to detail, and managing multiple complex projects simultaneously.
• Ability to maintain composure in a dynamic environment working with large cohorts of learners.
• Ability to travel frequently between the Rivian Training Center and the Normal plant.

Responsibilities

• Act as the primary point of contact for the state training reimbursement relationship (e.g., Illinois ETIP), managing all day-to-day interactions, compliance checks, and documentation submissions with the state as the critical external partner.
• Provide advanced administration and strategic oversight for multiple L&D systems (e.g., LMS, Guidepost, Smartsheet, Jira, etc.) to ensure data integrity and compliance with external government reporting requirements.
• Lead the intake, prioritization, and distribution process for complex training requests across systems, ensuring seamless data flow for audit readiness.
• Evaluate and make recommendations to Program Managers for vendor options and system integrations to enhance program efficiency and data accuracy for compliance.
• Manage the daily administration and compliance of all external vendor relationships, with a critical focus on the state government reimbursement program.
• Lead the end-to-end execution of government training reimbursement programs, managing complex, multi-stakeholder documentation collection, organization, validation, and submission for maximum compliance and recovery.
• Maintain a rigorous, audit-ready archive of all supporting evidence, including trainee attendance records, certificates of completion, internal instructor wage verification, external vendor invoices, and proof of payment, ensuring all documentation aligns precisely with state reporting requirements.
• Prepare and submit accurate quarterly reimbursement packages, including all mandatory forms (e.g., Company Profile, Multi-Schedule, Master Training Roster, Expenditure Summary Report), ensuring critical alignment between training rosters and financial documentation.
• Develop and manage training reimbursement forecasts, proactively partnering with the business to identify and qualify eligible training opportunities to maximize program utilization.
• Design and develop complex and/or unique training guides, presentation decks, and program support documentation, with a strong focus on generating audit-ready compliance materials.
• Partner with L&D Program Managers to coordinate complex logistical and documentation requirements for major learning programs.

Benefits

• The successful candidate may be eligible for annual performance bonus and equity awards.
• We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees.
• You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements.
• Full-time employee coverage is effective on their first day of employment.
• Part-time employee coverage is effective the first of the month following 90 days of employment.
• More information about benefits is available at rivianbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level