Sr IT Systems Engineer - PUB SEC

Lumen Technologies • Herndon, VA

11d • Onsite

About The Position

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.
The Role
The Senior IT Systems Engineer provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network as well as network support for two (2) geographically separated Network Operation Centers (NOC). The IT System Engineer II is operationally responsible for all IP and network management applications associated with the IP and transport platforms and maintaining 100% availability of IP and Network Management services in engineering and operations environment.

Requirements

• On-call after hours/on-call support as required.
• Expected to work in a shift environment in support of 24x7 operations.
• Up to 10% travel can be expected.
• Must have technical skills and experience in the OTN/SONET/DWDM profession.
• Operate and accomplish technical tasks with minimum guidance.
• Requires a Top Secret/SCI clearance.
• Security+ or equivalent IAT/IAM/IASAE Level 2 of DOD 8570.1 is required.

Nice To Haves

• Bachelor’s degree or equivalent experience in an Information Technology field.
• At least 5 years of experience in a network management environment.
• Demonstrates a high level of proficiency in the OTN/SONET/DWDM profession and is required.
• Expertise in the uses of network management protocols, tools and products such as One Control, MCP, DNA, TNMS, Remedy.
• Fluent in the use of Microsoft Office tools to include Outlook, Excel, Word, PowerPoint, and Visio.
• Ciena OC-A certification is preferred.
• High level knowledge of DWDM, SONET, OTN, and TDM technology.

Responsibilities

• Perform Transport Network Management functions in engineering and operations environment; operates as a technical SME.
• Work Tier-2 trouble escalations for SONET, OTN, and DWDM troubles.
• Trouble shoot and coordinate Tier-2 Network Implementations projects; services as technical POC for service Provisioning, configurations, and Test and Turn-up processes. Interface with Lead Engineers with network requirements and designs.
• Work and coordinate Tier-2 Network deactivation and decommission of Transport SONET, OTN, DWDM transport devices.
• Write and maintain technical operational documentation and SOP for Transport discipline supporting the NOC.
• Develop and maintain Circuit Layout Records, Network Diagrams, and other supporting documentation. Review and provide feedback to network as-built, Engineering Development Plans, and configuration management drawings.
• CCNA.

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees