Lead IT Systems Engineer - PUB SEC
About The Position
Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role The Lead IT Systems Engineer is critical member of our team; you will work with other teammates to solve critical issues, engineer architectural and service level requirements, and improve customer experience. This position requires working with cross-functional teams and experience in cloud service providers, trouble ticketing, engineering support, and vendor product coordination. You will play a central role in testing, configuration, cybersecurity, mobility, and network services in support of a government agency.
Requirements
- Bachelor's degree (Computer Science, MIS, Software Engineering or related) at an accredited university, highly regarded
- Eight (5) years' experience delivering IT projects to a large enterprise
- Minimum of 3 years' experience with Cloud infrastructure
- Strong knowledge in Menlo Security – Secure Enterprise Browser
- Strong knowledge in containers (Docker/LXC)
- Strong knowledge of networking
- Excellent monitoring and alerting experience, familiarity with Service Now preferred
- Solid understanding of technology fundamentals enabling cloud – compute, storage, networking, and security
- Knowledge of current cloud architecture, best practices, tools, and frameworks as well as emerging technologies, trends and processes
- Ability to communicate about technology to a broad range of audiences, including customers, internal and external stakeholders across a full range of technical and non-technical backgrounds Desirable
- Candidate must be a US Citizen with an active Department of Defense SECRET clearance
- Must be DoD 8570 Level II Compliant (Security+).
Nice To Haves
- Experience with cloud providers such as AWS or Google Cloud
Responsibilities
- Ability to function in a fast-paced environment and effectively manage multiple tasks simultaneously
- Ability to interact with various levels of senior management, as necessary
- Ability to make decisions and resolve problems effectively, seek out information to evaluate, prioritize, and formulate best solution or practice
- Must be able to multi-task, work independently and as part of a team, share workloads, and deal with sudden shifts in project priorities
- You are self-driven. You find problems and enroll others to solve them with you.
- You are extensive experience in cloud infrastructure
- Provide technical support to the team through the ability to analyze, troubleshoot and solve complex technical problems across multiple technical disciplines
- Support and implement all customer migration and on-boarding projects
- Assist with estimating work efforts required for each phase of a project
- Work with teams across the organization to troubleshoot cloud-related issues
- Periodically work at customer site, attend meetings, provide deliverables, and support customer engineering requirements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
