Sr. IT Specialist - Mobile Device

Supermicro • San Jose, CA

2d • $85,000 - $110,000

About The Position

We are seeking a highly skilled Sr. IT Specialist - Mobility Device  to join our IT Infrastructure & Security team. This role will be responsible for the design, implementation, management, and optimization of enterprise MDM solutions across iOS and Windows platforms. The ideal candidate will have extensive experience with MDM technologies, mobile security, enterprise integrations, and policy enforcement to ensure a secure and seamless mobile device experience for our workforce.Essential Duties and Responsibilities: Key Responsibilities Lead the design, deployment, and management of the company's MDM platforms Define, implement, and enforce MDM policies for security, compliance, and productivity across mobile and endpoint devices. Administer the lifecycle of mobile devices, including enrollment, configuration, app deployment, updates, and retirement. Integrate MDM with corporate IT systems (email, identity management, VPN, certificate services, etc.). Troubleshoot and resolve escalated issues related to mobile devices, application management, and end-user access. Automate device provisioning, updates, and compliance monitoring where possible. Collaborate with security, networking, and IT operations teams to ensure alignment with company-wide policies. Stay current on emerging MDM technologies, OS updates, and mobile security trends to drive continuous improvement.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• 4+ years of hands-on experience with enterprise MDM platforms (Intune, Workspace ONE, JAMF, or equivalent).
• Deep knowledge of iOS, Android, macOS, and Windows device management frameworks.
• Strong understanding of identity and access management (Azure AD, SSO, MFA, certificates).
• Proven experience in mobile security, compliance, and policy management.
• Excellent problem-solving, documentation, and communication skills.
• Ability to work independently and in cross-functional teams.

Nice To Haves

• Scripting/automation skills (PowerShell, Python, or similar) strongly preferred.
• Experience managing app deployment, corporate Apple IDs, VPP/DEP, and Google Enterprise.

Responsibilities

• Lead the design, deployment, and management of the company's MDM platforms
• Define, implement, and enforce MDM policies for security, compliance, and productivity across mobile and endpoint devices.
• Administer the lifecycle of mobile devices, including enrollment, configuration, app deployment, updates, and retirement.
• Integrate MDM with corporate IT systems (email, identity management, VPN, certificate services, etc.).
• Troubleshoot and resolve escalated issues related to mobile devices, application management, and end-user access.
• Automate device provisioning, updates, and compliance monitoring where possible.
• Collaborate with security, networking, and IT operations teams to ensure alignment with company-wide policies.
• Stay current on emerging MDM technologies, OS updates, and mobile security trends to drive continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees