Sr IT Manager, Supply Chain Systems
About The Position
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. The Sr IT Manager, Supply Chain Systems leads technology solution delivery for the MSC Customer Fulfillment Centers and warehouses. Collaborates with the supply chain leaders and IT leaders to implement a digital transformation roadmap. Manages IT project teams and oversees software vendor relationships.
Requirements
- Bachelor's degree in computer science, Business Administration, or related field, or equivalent experience required.
- Minimum of seven years of related IT experience, with at least three years in supply chain or logistics systems.
- Proven experience implementing and supporting WMS and TMS platforms or large complex Cloud Applications.
- Experience managing cross-functional IT teams.
- Minimum of five years' experience integrating various WMS, WCS, WES, or TMS software with ERP platforms (e.g., AS400, SAP, Blue Yonder/JDA, Fortna, or Autostore) required.
- Minimum of five years' experience warehouse controls or automation systems, WCS, WES, ASRS, or AMRs
- Project management, Change Management Continual Improvement experience required.
- Strong understanding of warehousing and robotics technologies demonstrate clear ability of using software and to drive warehouse operations efficiencies.
- Strong leadership, management, strategic planning, and team-building skills.
- Ability to deliver presentations to department and executive leadership.
- Ability to design and implement complex system solutions.
- Strong working knowledge of software applications development methodology.
- Excellent time management and organizational skills.
- Proficiency in Microsoft Office software.
- A valid driver's license may be required.
- Position requires 25 - 50% of travel
- This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI")
Nice To Haves
- Master's degree preferred.
Responsibilities
- Lead the assessment, selection, and implementation of Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) to support MSC's distribution network.
- Manage all technical aspects of WMS/TMS projects, including requirements gathering, vendor evaluation, system integration, and deployment.
- Supervise and mentor a team of IT Business Analysts, Developers, and Integration Engineers.
- Oversee system performance and ensure high availability to support daily operations in multiple distribution centers.
- Provide technical support to end users across various locations.
- Collaborate with business stakeholders to define system requirements and success metrics.
- Maintain system documentation, standard operating procedures, and ensure compliance with IT governance and security standards.
- Drive process optimization and automation initiatives within warehouse and transportation workflows.
- Ensure system integrity, data accuracy, and compliance with internal and external standards.
- Oversee system upgrades, enhancements, and troubleshooting to minimize downtime and optimize performance.
- Manage vendor relationships, contracts, and service-level agreements related to supply chain technologies.
- Develop and manage budgets for supply chain IT projects and operations.
- Manage IT resources, timelines, and deliverables to ensure successful project outcomes.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
- Participation in special projects and performs additional duties as required
Benefits
- Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future.
- We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness.
- You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Merchant Wholesalers, Durable Goods
Number of Employees
5,001-10,000 employees
