Sr IT Business Relationship Management Commercial Operations

Abbott•Lake Forest, CA

4d•Onsite

About The Position

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity: The Sr IT Business Relationship Management (BRM) partners with the Rapid Diagnostics Infectious Disease Commercial and Marketing Organizations to fulfill their application portfolio strategic objectives and business needs. This role ensures the full application portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, projects, and applications for the Commercial and Marketing Organization. The BRM works directly with business clients to understand end-to-end business processes and translate needs into IT opportunities and investments, the goal of which is to enable and standardize business processes where applicable. The BRM works in collaboration with IT delivery and support teams, as well as business partners to align and integrate with the overall business strategy.

Requirements

Bachelor’s degree in computer science, Business Administration or another discipline relevant to Information Technology or the Healthcare industry.
10-12 years of IT experience in large or midsized multinational Pharmaceutical, Medical Device, Diagnostics, or other Health Care organization.
Successful track record and experience leading teams – both with direct and indirect responsibility.
Experience in setting IT strategy and business IT alignment.
Strong organizational skills and proven ability to multi-task across multiple programs successfully.
Successfully managed project portfolio with projects ranging from $1M-$10MM and / or operating budgets of $7MM to $12MM.
Proven experience and understanding of the complete software life cycle including privacy and security aspects.
Ability to collaborate with Commercial business leads , understand business strategy/processes, look for innovative solutions to drive business enhancements both for internal business users and external customers.
Work effectively with all levels of management up to and including Division Directors and VPs.
Experience with vendor management.
Understanding of the end-to-end business processes in the primary functional areas
Experience with, and knowledge of, Enterprise Resource Planning (ERP) systems, specifically, SAP.
Knowledgeable of Customer Relationship Management Systems (CRM), specifically, SalesForce.
Build and enhance relationships with the Divisional business community
Collaborate with team members across functions and levels
Lead cross-functional groups to common goals
Effectively communicate with Executive Management
Partner with the business to develop long-term strategic plans

Nice To Haves

Technology application knowledge of the following platforms is a plus (Enterprise Resource Planning ( ERP ) systems, specifically SAP (ideally S/4HANA)
Technology application knowledge of the following platforms is a plus (Customer Relationship Management ( CRM ) systems, specifically SalesForce
Experience managing Commercial related work and supporting technology solutions.
Strong communication skills both verbal and written.
Proven leadership skills, self-directed with strong work ethic.

Responsibilities

The BRM role is the primary liaison between IT and the following Rapid Diagnostics Infectious disease business functions including either of the following: Commercial Operations International Affiliate Operations Marketing
This role will manage the relationship with business clients by applying IT and business knowledge / experience to build business cases and identify requirements needed to implement process and technology solutions aimed at resolving business issues, and meeting business needs.
Project delivery involves working with the Corporate IT Plan / Build and Support organizations for implementation and support of technology investment.
Additionally, this role will manage portfolio and tactical projects aimed at improving business effectiveness, and / or assist on larger projects which have Cross-Divisional / Corporate impact.
Financial planning and project budgeting
Tracking business-owned and supported applications for SLC compliance
Developing Long-Range-Plan for future IT investments

Benefits

Career development with an international company where you can grow the career you dream of
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

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