Sr. IT Business Analyst – Business Management

Partnership HealthPlan of California • Fairfield, CA

7d

About The Position

Works closely with business users and the IT Business Systems Management Team to conduct thorough analyses of project initiatives, contributing to the creation of comprehensive documentation for the preliminary stages of project development. This includes identifying stakeholders, documenting project initiation details, writing business requirements/user stories, and other project documentation. Acts as a subject matter expert on Partnership Applications and workflows. Usually works on small to medium size projects but may work on larger projects depending on the situation. May assist the IT Business Systems Manager on more complex projects.

Requirements

• High school diploma or equivalent; special training (6 months to 1 year) of analysis and project management; at least five (5) years’ experience working as a business analyst
• Knowledge of Microsoft Office tools.
• Excellent communication skills; ability to take business requirements and turn them into technical design; excellent documentation skills.
• Ability to quickly acquire in-depth knowledge of Partnership systems, software, applications, processes, and managed care issues.
• Strong written and oral communication skills with ability to interpret and understand technical requirements.
• Excellent analytical skills to troubleshoot and resolve systems problems.

Nice To Haves

• Bachelor’s degree in Computer Science desired.
• Experience in healthcare, Medi-Cal, and Medicare/D-SNP preferred.
• Process development expertise preferred.

Responsibilities

• Maintains in-depth knowledge of Partnership systems and processes
• Works with business users to identify and document project initiative details such as goals, roles, processes and interactions
• Collaborates with functional and/or technical experts to develop requirements and project initiative details
• Collects requirements and creates application and data diagrams to illustrate current and future state flows
• Under the direction of the IT Business Systems Management leadership, works on complex business problems, analyzing and documenting current business processes and systems to determine process or system needs that will improve performance and/or increase efficiency
• Schedule and lead meetings with internal and external stakeholders
• Communicates with project team, stakeholders, and leaders on status, potential risks, issues, or dependencies associated with projects in a timely manner
• Apply knowledge and experience of Healthcare, Medi-Cal, Medicare, and business analysis to relevant projects
• Ensure compliance with relevant regulations and guidelines in project documentation and execution
• Creates ad-hoc reports and dashboards
• Aid in hand-offs of project initiative deliverables to appropriate IT owner(s)
• Effectively utilizes software, tools, resources, and collaboration applications as part of daily activities and assignments
• Coordinate with external vendors, ensuring alignment with internal stakeholder needs and timelines
• Maintain strong, positive working relationships with external vendors, acting as the primary liaison to facilitate smooth communication, address concerns, and foster long-term partnerships
• Maintains project documentation per department specifications
• Performs other tasks as assigned to ensure integrity of data and accurate reporting.
• Participates in special projects as needed.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees