Sr. IT Business Analyst – Business Management

Partnership HealthPlan of California•Fairfield, CA

64d

About The Position

Works closely with business users and the IT Business Systems Management Team to conductthorough analyses of project initiatives, contributing to the creation of comprehensivedocumentation for the preliminary stages of project development. This includes identifyingstakeholders, documenting project initiation details, writing business requirements/user stories,and other project documentation. Acts as a subject matter expert on Partnership Applications andworkflows. Usually works on small to medium size projects but may work on larger projectsdepending on the situation. May assist the IT Business Systems Manager on more complexprojects.

Requirements

High school diploma or equivalent; special training (6 months to 1 year)of analysis and project management; at least five (5) years’ experienceworking as a business analyst
Knowledge of Microsoft Office tools.
Excellent communication skills;ability to take business requirements and turn them into technical design;excellent documentation skills.
Ability to quickly acquire in-depth knowledge of Partnership systems,software, applications, processes, and managed care issues.
Strongwritten and oral communication skills with ability to interpret andunderstand technical requirements.
Excellent analytical skills totroubleshoot and resolve systems problems.
More than 50% of time is spent in front of a computer monitor; whenrequired, the ability to lift, carry, or move objects of varying size,weighing up to 25 lbs; must be able to work in a fast-paced environmentand maintain courtesy and composure when dealing with internal andexternal customers; ability to function effectively with frequentinterruptions and direction from multiple team members.

Nice To Haves

Bachelor’s degree in Computer Sciencedesired.
Experience in healthcare, Medi-Cal, and Medicare/D-SNPpreferred.
Process development expertisepreferred.

Responsibilities

Maintains in-depth knowledge of Partnership systems and processes
Works with business users to identify and document project initiative details such as goals,roles, processes and interactions
Collaborates with functional and/or technical experts to develop requirements and projectinitiative details
Collects requirements and creates application and data diagrams to illustrate current andfuture state flows
Under the direction of the IT Business Systems Management leadership, works on complexbusiness problems, analyzing and documenting current business processes and systems todetermine process or system needs that will improve performance and/or increaseefficiency
Schedule and lead meetings with internal and external stakeholders
Communicates with project team, stakeholders, and leaders on status, potential risks,issues, or dependencies associated with projects in a timely manner
Apply knowledge and experience of Healthcare, Medi-Cal, Medicare, and businessanalysis to relevant projects
Ensure compliance with relevant regulations and guidelines in project documentation andexecution
Creates ad-hoc reports and dashboards
Aid in hand-offs of project initiative deliverables to appropriate IT owner(s)
Effectively utilizes software, tools, resources, and collaboration applications as part ofdaily activities and assignments
Coordinate with external vendors, ensuring alignment with internal stakeholder needs andtimelines
Maintain strong, positive working relationships with external vendors, acting as theprimary liaison to facilitate smooth communication, address concerns, and foster long-termpartnerships
Maintains project documentation per department specifications
Performs other tasks as assigned to ensure integrity of data and accurate reporting.
Participates in special projects as needed.
Other duties as assigned.