Sr IT Applications Business Partner

Textron • Williamsport, PA

3d • Onsite

About The Position

The Sr IT Apps & Bus Partner is responsible for the development and management of business, organizational, and/or operational requirements as well as overseeing the design, development, and launching of business systems in support of core organization functions and business processes. This team member elicits, analyzes, validates, and documents business requirements and helps the project team identify the solution that meets the defined requirements. Solutions often include a systems development component but may also consist of process improvement or organizational change. They will often mentor analysts and associate analysts and contribute ideas and thoughts to IT Leadership. They also contribute to on-site end user services and support. This position will be on-site at the Lycoming Engines manufacturing plant in Williamsport, PA.

Requirements

• Bachelor’s degree in Information Technology or a related field
• Minimum of five years of experience in an enterprise IT function, preferably in a manufacturing environment
• Strong business acumen and business process knowledge
• Ability to demonstrate project management experience and skills
• Excellent interpersonal skills, customer service experience, ability to relate and communicate with individuals with diverse backgrounds
• Knowledge of IT processes including desktop support, application installation and maintenance, servers, storage, network & telecommunications, SDLC
• Excellent organizational skills, and ability to balance priorities
• Microsoft Office suite proficiency

Responsibilities

• Lead the gathering of business needs for large-scale projects that will vary from medium to high levels of complexity
• Translate high-level business requirements into functional specifications
• Document detailed and concise descriptions of business and technical requirements
• Lead the design of solutions for large-scale projects through interactions with the business and technical staff
• Collaborate with both the business and IT staff in the planning, design, development, and deployment of new applications and enhancements to existing applications
• Conduct structured analysis of business process and data flows, using various modeling techniques, and assist in business process redesign when needed
• Develop business cases for proposed solutions and develop a full financial analysis
• Develop test scripts, test plans, and scenarios, and test solutions against business requirements
• Monitor development activities and assist IT Manager in controlling the execution of project plans to complete projects on schedule and on budget
• Provide presentations by preparing clear and well-organized material with the appropriate level of detail to facilitate departmental or inter-departmental communication
• Service ticket fulfillment, End user support, documentation, and training
• Technical troubleshooting and issue remediation for computer hardware, software, printers, mobile devices, audio/video presentation technology, various peripherals, and basic network equipment
• Designing, implementing, and maintaining IT operational processes & procedures, best practices, and customer service guidelines with a focus on continuous improvement
• Supporting executive management and on-site executive meetings
• Identifying repeated tasks as candidates for process automation and working across IT teams to implement

Benefits

• Flexible Work Schedules: Enjoy compressed work week schedule like 9/80, leading to additional Fridays off work!
• Paid Time Off: Enjoy over 6 weeks of total paid time off (PTO) that consist of 120 hours of vacation, 56 hours of illness/personal time and 96 hours of holiday.
• Tuition Reimbursement: We believe in investing in the progress and growth of our employees. Receive up to $10,000 for relevant graduate degrees per calendar year.
• Dress for Your Day : No day is the same, so we don’t think you should dress like it. Dress smart for an important meeting, wear jeans for a casual day at the office or on the shop floor.
• Comprehensive Benefits Package: Choose plans that fit your lifestyle – 3 medical plans, prescription drug coverage, dental, vision, additional life insurance coverage. Company paid benefits include basic life insurance, short- and long-term disability and employee assistance program. Comprehensive wellness incentive plan and annual fitness reimbursement program.
• Future Savings: Receive a company contribution to your 401k up to 9% of your salary! The earlier you start your career with us, the more you save.
• Employee Discounts: We provide a one-stop-shop for access to exclusive offers and deep discounts from over 30,000 merchants and millions of products such as Bose, Apple, FitBit, HP, AT&T, Verizon, T-Mobile, travel discounts and more!
• Many More Benefits: Textron offers additional benefits such as service awards, cell phone retail discounts, travel and gym membership discounts, emergency travel assistance, home and auto discounts, adoption assistance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level