SR IT Analyst Programmer

Mayo Clinic•Rochester, MN

16h

About The Position

The Ancillary and Operational Systems Unit is hiring a Senior IT Analyst/Programmer. This unit supports both vended and custom developed applications for Mayo Clinic’s Human Resources, Supply Chain, and Finance business areas. This position would primarily support the Supply Chain/Finance team, supporting applications used across a wide variety of functions such as warehouse management, package tracking, surgical supply inventory management, and various ancillary financial business needs. Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

Bachelor’s degree and 3 years’ experience, including 1 year demonstrated technical experience; Or, Associate’s degree and 7 years’ experience, including 1 year demonstrated technical experience.
Applies effective system design principles and software development methodologies.
Demonstrated ability to multi-task among multiple complex assigned tasks/projects.
Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities.
Evidence of project management skills.
Possesses an objective and positive attitude with all tasks and projects.
Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance.
Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently.
Experience working in healthcare technology.
Exposure to managing both custom developed and vendor-supplied applications.

Nice To Haves

Masters degree in applicable field preferred.
Proficiency with object-oriented programming languages such as C# or Java or development using .NET.
Cloud development/deployment skills including Terraform, Azure Pipelines, Google Command Line Interface (CLI) and pursuit of Google certification within a year.
Knowledge and experience working with relational databases such as MS SQL Server, PostgreSQL and/or Oracle is very desirable.
Experience with interface development using SFTP, Cleo, MQ.
Experience developing API proxies using Apigee X.
Experience working with document databases such as MongoDB.
Experience with work management and issue tracking tools Azure Dev Ops (ADO) and ServiceNow is valuable.
Preferred candidate will have excellent verbal and written communication skills and a strong aptitude for collaboration and teamwork.

Responsibilities

design
development
implementation
maintenance of custom system software
installation and maintenance of purchased systems software
configuration and support of hardware systems
develops proposals that consider alternatives and business case, and gains needed institutional approvals
Evaluates alternative approaches and presents recommendations to teams and unit leadership
Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment
Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites
Produces and maintains documentation such as system requirements, designs, resource inventories, and plans
Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities
Works effectively across departmental organizations gaining consensus of stakeholders
May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance
Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems
Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership
May be required to provide 24/7 on-call support