SR IT Analyst Programmer - Remote

Mayo Clinic•Rochester, MN

5h•Remote

About The Position

The Ancillary and Operational Systems Unit is hiring a Senior IT Analyst/Programmer. This unit supports both vended and custom developed applications for Mayo Clinic’s Human Resources, Supply Chain, and Finance business areas. This position would primarily support the Supply Chain/Finance team, supporting applications used across a wide variety of functions such as warehouse management, package tracking, surgical supply inventory management, and various ancillary financial business needs. Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Responsibilities

Design, development, implementation, and maintenance of custom system software
Installation and maintenance of purchased systems software
Configuration and support of hardware systems across Mayo Clinic
Develops proposals that consider alternatives and business case, and gains needed institutional approvals
Evaluates alternative approaches and presents recommendations to teams and unit leadership
Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment
Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites
Produces and maintains documentation such as system requirements, designs, resource inventories, and plans
Provides technical and project leadership to other staff members
Works effectively across departmental organizations gaining consensus of stakeholders
Interfaces with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance
Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems
Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership
May be required to provide 24/7 on-call support