Sr International Client Coordinator

NTT DATA

6d • Remote

About The Position

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Associate Logistics and Supply Chain Specialist is a developing subject matter expert, responsible for providing support relating to the organization's supply chain solutions and its optimization, processes, and use of resources.

The primary objective of this role is to achieve cost benefits, delivery reliability and customer satisfaction through the best possible administration of solutions (flow of material, value, information).

This role participates in the execution of the logistics and supply chain strategy that defines the connection and combination of activities and functions throughout the value chain including B2B integration.

Requirements

• Display good attention to detail and the ability to manage work processes.
• Possess knowledge of supply chain processes and procedures.
• Good client service orientation and impeccable relationship building skills.
• Display an analytical orientation and continually identify mechanisms for improved service delivery.
• Good verbal and written communication skills.
• Possess an understanding of the client’s business needs and the associated company delivery model.
• Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field.
• Moderate level experience relevant to the field within a large scale (preferably multi- national) technology services environment'
• Moderate level experience in service delivery within a supply chain environment'

Nice To Haves

• Relevant Supply Chain and Logistics certification preferred.

Responsibilities

• Provides support with availability of the necessary processes and systems to enable the buying team to execute the everyday activities.
• Contributes to the flow of materials, products, services and information.
• Interacts with vendors and clients and intervene when queries from these stakeholders are escalated.
• Remains involved with the buying process by participating in the delivery of advanced components of the process including the final resolution of problems and queries.
• Proactively implements the necessary processes to ensure continuous client satisfaction.
• Participates in the pre-sales processes and/or successes to ensure growth within the assigned portfolio.
• Works closely with internal stakeholders to create the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness.
• Supports strategic projects that identify risks to supply chain delivery and drive the implementation of appropriate solutions.
• Assists with any other relevant task as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level