Onsite Sr. Client Coordinator

Propelis • New York, NY

5d • Onsite

About The Position

The Sr Client Coordinator owns complex and/or multiple client relationships and
serves as project owner from inception through completion.  Interprets the needs
of the clients, as well as all facets of the project and has a firm grasp on all
manufacturing processes including the packaging, prepress, industry standards
and requirements. The Sr. Client Coordinator ensures that satisfactory
resolution is accomplished when resolving and problem-solving client issues as
they are received.

This role is onsite 4 days per week in NY

Requirements

• Bachelor’s Degree in Business Administration, Marketing or related field
• 3+ years progressive project coordination experience; or equivalent combination of education and experience
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.

Responsibilities

• Creates and maintains the project work back schedule to ensure all up-front tasks and activities are assigned and completed on time.
• Initiates kickoff and solution review meetings and ensures that subsequent meetings or tasks occur in a timely manner as dictated by each project.
• Directs project activities and monitors project costs to ensure the business is as profitable as possible.
• Meets with the clients as needed and understands client's expectation. Validates client protocols and brand/design guidelines and ensures compliance throughout the process.
• Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Monitors quality with operations team and resolves conflicts/issues to keep projects on track
• Additional duties as assigned.

Benefits

• a selection of health care plans with prescription drug coverage
• dental plan
• vision plan
• basic and supplemental life insurance
• a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection
• short/long term disability and 401(k) Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level