Sr. HRIS Analyst

Gong.io•Chicago, NY

4d•$106,000 - $125,000

About The Position

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As part of the People Tech team at Gong, you’ll be working on automating manual People system processes, optimizing toward self-service, and adopting new tech features into our day-to-day requests. You are part of a small, but mighty team that will enable you to grow professionally with members that have extensive functional and technical background, which can foster your career goals. You are organized, responsive and accountable for delivering solutions and resolving system issues as they arise, understanding the impact of the system landscape and how that affects the employee experience. You will collaborate with our People Ops, People Business Partners, Talent Development, Recruiting, Benefits and Finance teams on projects that support business initiatives. You will configure and build our Talent processes (Grow @ Gong, Potential, Calibration, Development and PIP plans) and communicate effectively with stakeholders to bring requirements to results. You will manage the People Tech ticketing queue and prioritize requests accordingly while meeting service level agreements.

Requirements

3+ years of experience in Workday HCM and Talent Management (Performance, Development and PIP plans, Assess Potential, Calibration) - other modules such as Absence and Advanced Compensation are a bonus
Hands on configuration experience with calculated fields, condition rules, custom reporting, custom objects, questionnaires, business processes, tenant setup, security groups, EIBs, and Reports as a Service
Experience with CultureAmp, Greenhouse, FreshService, DocuSign, ADP preferred
Ability to communicate proactively and concisely
Excellent organization skills and strong attention to detail
Ability to prioritize and multi-task in a fast paced environment

Responsibilities

Manage HR system support tickets across reporting, security assignments, business process configuration, notifications, alerts, distributing documents, and troubleshooting system issues
Owning organization structure management of cost centers, pay groups, companies, locations, custom organizations, and hierarchies
Ensure configuration deployments follow change controls from documentation, unit testing, UAT, approvals and Production deployment sign-offs
Configuring and launching our Talent Management processes in Workday
Loading inbound HR data and creating/maintaining simple outbound integrations
Evaluate new technologies and recommend new features to test and implement
Support bi-annual releases and testing to ensure system performance is not impacted
Partner with stakeholders to prioritize project requests and collect requirements
Analyze and understand downstream impacts of system integrations and configuration updates

Benefits

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.

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