Sr. Global Workday Platform Release Administrator

The Nature Conservancy • Copenhagen, VA

2d

About The Position

What We Can Achieve Together: The Sr. Global Workday Platform Release Administrator leads, manages, and analyzes release management activities for Workday to include ancillary, change, Workday bi-annual releases with a focus on impact, risk and stakeholder relationships. The Sr. Global Workday Platform Release Administrator will oversee the planning, coordination, and execution of Workday releases, (bi-annual, one-off, weekly service updates, bi-weekly change releases) This position’s focus will be to ensure seamless delivery of updates and changes to The Nature Conservancy’s Workday environments, while creating strong relationships with HCM, Finance, IT, Quality Management, Security, Privacy and AI stakeholders. In addition, this position will serve as an expert in Workday Deployment Methodology and coordinate with assigned resources to implement changes requiring either manual or automated deployment activities. Experience leading Workday release management activities that ensure all changes are well-governed, tested, and implemented with minimal disruption and maximum institutional value would be highly valued. Comprehensively, the Sr. Global Workday Platform Release Administrator analyzes, tests, and evaluates mid-level business systems and service needs. They may gather document requirements, define scope and objectives, and formulate systems to overall business strategies. They may ensure the reliability, availability, performance and recoverably of systems. They collaborate laterally with other IT staff to identify and leverage solutions across business units. This role may be responsible for project or task management and issues related to implementing and establishing technical standards and procedures.

Requirements

• Bachelor’s degree in information technology or related field and/or combined equivalent of education and experience.
• 5 years of experience as a business or technical profession in Information Technology or a related field.
• 5 years technical or general project management experience.
• 3-5 years implementation experience in Workday with a focus on HCM and Finance with a release and deployment focus.
• Experience in defining and documenting complex systems requirements.
• Experience in communicating effectively with internal and external audiences.
• Certification in relevant disciplines (if necessary).
• Experience with Workday release cycles, to include planning, testing, and deploying updates across functional areas.
• Excellent communication and stakeholder engagement abilities, with comfort presenting to both technical and non-technical audiences.
• 5-7 years expert facilitation and Business Relationship Management skills
• Workday certifications or hands-on experience with HCM, Financials, Workday deployment practices.
• Experience with or knowledge of change management protocols and training delivery
• Prior experience in matrixed organizations
• Prior non-profit experience
• Ability to manage resources, develop and execute project plans, and address resource gaps with internal and external teams.
• Experience managing multiple interdependencies across third-party platforms (e.g., Phenom, Broadbean, DocuSign, background check systems), banking and payroll integrations, internal IT and reporting systems.

Nice To Haves

• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
• Supervisory experience or managing a team of peer professionals.
• Vendor management experience.
• Experience with software development methodologies.
• Strong dedication to the development of Successful Customer Outcomes.
• Ability and desire to mentor and train others.
• Demonstrated team-building skills.
• Strong ability to analyze and model business process and recommend solutions.
• Experience with the development and execution of test plans.
• Excellent written and oral communication skills.
• Exceptional customer services skills.
• Knowledge of Workday ancillary products and partners (e.g., PRISM, Adaptive, WSS, Kainos, Evisort)
• ITIL 4.0 Practitioner
• Change management experience with certifications (e.g., Prosci, CCMP, etc.)
• Project management certification(s) (e.g., PMP, PgMP, PfMP, SAFe, CSM, PMI-ACP)
• 3-5 years of Workday education and experience
• Six Sigma or other process methodology
• Business Relationship Management training and background

Responsibilities

• Work in lateral teams to provide guidance and specific expertise to business teams on products/systems
• Knowledgeable about the strategies, goals, actions and work processes of the business/system/service/operations s/he works with.
• Conducts analysis of business or technical user needs, documenting requirements and develop system specification.
• Act as a liaison between IT and end users to ensure Workday release compatibility and satisfaction.
• Ability to adapt and/or modify processes in response to changing circumstances.
• Well versed in specific industry best practices, and an ability to adapt them to TNC’s organization.
• Ability to work effectively across multiple mid-level complex projects.
• Research and recommend innovative and automated approaches for IT tasks.
• Writing and maintaining detailed systems documentation, including user manuals and technical manuals.
• Translate user/or systems requirements into functional technical specification.
• Establish control policies in accordance with best practices and defining benchmarks and measures.
• Ensure proper coordination and collaboration with other teams.
• Willing to travel and work flexible long hours and on the weekend.

Benefits

• TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level