Sr. Global Tech Transfer Program Manager

Thermo Fisher Scientific•Greenville, NC

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Guide cross-functional teams to deliver strategic R&D projects that advance Thermo Fisher Scientific's mission of enabling customers to make the world healthier, cleaner and safer. Partner with stakeholders across R&D, Business Units, Operations, Marketing, and other functions to drive successful development and commercialization of innovative products and solutions. Provide strategic direction in planning, executing and monitoring complex projects while maintaining focus on timelines, budgets and quality. Address and mitigate risks, facilitate stakeholder alignment, and ensure effective communication at all levels. Support developing project managers and foster a culture of continuous improvement and collaboration. Position Summary: The Sr. Global Technology Transfer Program Manager, PPMO, DPD is part of the Global PPMO, Customer Operations Department under Drug Product Division (DPD) and responsible for leading development and change management of TT policies, standardized governance and execution standards across the OSD and Steriles business units within Drug Product Division. Sr. Global TT Program Manager will lead development and establish repeatable frameworks / TT Playbook, ensuring cross-network alignment, enabling consistent risk management for site-to-site TTs and accelerating adoption of new tools and best practices. Sr. Global TT Program Manager will demonstrate the ability to independently handle a portfolio of large, complex, multifaceted client projects through creative problem solving, cross-functional teamwork, collaboration, partnership enables successful project delivery in this role! The scope of the position covers three major areas: Technical Excellence Program Management (Tactical and Strategic) Client Experience and Relationship Management Relationship Management Growth.

Requirements

Hands-on experience in OSD and/or Steriles manufacturing, validation, quality
Advanced Client service/ Project Management experience
Structured execution, attention to detail, and follow-through
Clear written communication and documentation discipline
Cross-functional collaboration in matrix environments
Continuous improvement mindset and learning agility
Comfort working across cultures/time zones
Customer Centric Mindset
Experience with project management software (MS Project, Jira, etc.)
Minimum 8-10+ years’ previous experience in pharma/biotech/CDMO with substantial exposure to tech transfer, MS&T, manufacturing, quality systems, or complex program leadership.
Engineering, Physics, Chemistry, Life Sciences or related
Strong organization, meeting facilitation, and stakeholder coordination skills.
Demonstrated experience leading multi-site programs and influencing senior stakeholders in regulated environments.
Strong understanding of tech transfer end-to-end deliverables and typical failure modes
Experience with Sterile/OSD Drug Product manufacturing & CMO/CDMO Operations is strongly preferred.
Experience implementing enterprise PMO standards, stage gate governance, or digital portfolio tools.
Experience with global organizations and cross-cultural leadership
Technical knowledge to engage effectively with R&D teams and translate requirements
Demonstrated success in developing effective teams
Fluency in English required, additional languages beneficial

Nice To Haves

Project Management Professional (PMP) certification or equivalent preferred

Responsibilities

Global Technology Transfer Program Management: Serve as program lead for complex site-to-site tech transfers, including transfers driven by capacity, business continuity, network strategy, or lifecycle changes.
Build transfer playbooks and “right-first-time” execution patterns to reduce cycle time and minimize deviations.
Design, implement, and lead Tech Transfer governance (e.g., Transfer Council, Stage Gate Review Boards, portfolio reviews), escalation pathways, RACI frameworks, and standard stage gate deliverables and implement across the network.
Provide clear executive communication on portfolio health: risks, constraints, trade-offs, and decision points
Accountable for end-to-end governance, planning, execution, customer relationship management, and ownership of assigned site-to-site TTs (development and commercial) throughout their life cycle across both OSD and Steriles business units within DPD.
Maintain detailed and integrated project plans, timelines, RAID logs (Risks, Assumptions, Issues, Dependencies), action registers, and decision logs.
Lead organization of site-to-site lessons learned / stage gate process to ensure proactive risk mitigation, application of best practices that results into schedule adherence/improvement and consistent project execution.
Negotiate project conflicts within the company and with the customer stakeholders, ensuring resolutions that are amenable to both parties and/or informing management of potential risks & issues.
Generate key documentation including the Technology Transfer List, Gap Analysis that includes process design, Technology Transfer Plan, Technology Transfer Report, Integrated Project Timeline, Action Item lists and ensure protocol/report are issued according to project’s timelines.
Manages project efficiently in different systems to provide accurate forecasting information to core team, leadership and the client.
Maintains accountability for individual and team outcomes.
Independently manages a large, complex project portfolio or multiple client projects, planning and delivering at all project stages.
Structures project(s) in line with client strategy by demonstrating an entrepreneurial approach; optimizes processes to identify needs, defines resources requirements, tracks performance and identifies improvement opportunities.
Serve as primary contact and communication link between Company and customer.
Lead, track, follow up and monitor program activities to ensure alignment with expectations and agreed-upon timeline.
Escalates and recommends go/no-go decisions to executive sponsors based on readiness data
Extensive understanding of customer TT contract terms and conditions; skilled in negotiations and mentors the team in effective TT scope management.
Global Tech Transfer Process Harmonization: Lead rollout of new tools and practices (e.g., standardized stage gate methodology, digital dashboards, portfolio tracking, knowledge management).
Sponsor adoption and change management across sites, including stakeholder mapping, communications plans, training strategy, and reinforcement mechanisms.
Define and track adoption KPIs; intervene where compliance is lagging and remove barriers with functional leaders.
Lead implementation and adoption of global tools (e.g., tech transfer management templates, stage gate checklists, dashboards, project management platforms).
Establish a closed-loop improvement process using lessons learned from transfers, deviations, audit feedback, and performance trends.
Standardize post-transfer reviews, knowledge capture, and re-use of tech transfer artifacts.
Drive simplification and reduce process redundancy
Leadership and Mentorship: Mentor junior program managers and site PMs; set standards for program management excellence.
Partner with PMCoP network and facilitate communities of practice across sites (Tech Transfer PM forum, toolkit champions).
Influence without authority in a matrix; align priorities across competing site schedules and business demands.