Sr Global Marketing Program Manager, NGS

Twist Bioscience Corporation•Carlsbad, CA

28d•Hybrid

About The Position

We are looking for a Sr Global Marketing Manager to be responsible for planning, developing, and executing on marketing programs and activities for our organization. The ideal candidate will have a background with strategic marketing frameworks and concepts, along with professional and/or educational experience in NGS Candidates should have strong experience in a strategic or tactical marketing role and demonstrate experience working cross-functionally in a matrix organization. The Sr Global Marketing Manager will drive multiple projects and launch new products in alignment with overall business goals. You will be tasked with developing marketing campaigns and programs to support the organization's strategic direction, as well as creating and managing long-term goals. You will also be in charge of developing budgets and operating plans for programs and writing marketing program proposals.

Requirements

Bachelor's degree (BS/BA) in Life Sciences required, Masters or PhD highly preferred
3-5+ years' experience in Life Sciences Marketing role
3+ years previous experience in product marketing management or marketing program management administration
Proficient computer skills, Microsoft Office Suite and/or Gsuite; working knowledge o program/project management software (e.g., Smartsheet, MS Project)
Knowledgeable in program management methodology and techniques; performance evaluation and change management principles
Experienced at compiling and following budgets
Excellent verbal and written communication skills
Able to multi-task, prioritize, and manage time effectively

Nice To Haves

MBA
MS/PhD

Responsibilities

Partner to develop strategic, multi-channel integrated marketing plans for Twist's Next Generation Sequencing portfolio, leveraging customer segmentation, competitor analysis, business trends, market opportunities, and timeline planning of tactical marketing programs
Develop a customer-centric content strategy aligned with each stage of the customer journey. Oversee content creation across various formats, including blogs, case studies, videos, emails, social media, and webinars to meet customer needs and business objectives.
In partnership with product management, guide the development of copy and creative content for NGS markets, positioning products for research while conveying strong value propositions
Define, track, and report on key performance indicators (KPIs) for content and digital marketing campaigns, such as engagement rates, lead generation, conversion rates, and return on investment (ROI).
Collaborate and ensure alignment of marketing plans among NGS Product Management, Field Marketing, Digital marketing, Commercial Leaders, and other stakeholders
Execute engaging marketing campaigns to achieve measurable results for new and/or existing products within the NGS portfolio.
Successfully engage with advertising agencies and the internal design team to deliver high-quality assets, including, but not limited to, creative direction and content for print and digital collateral, PR, social media, customer-facing presentations, global tradeshow properties, and promotional materials
Maintain knowledge of the trends and competitive activity relevant to NGS markets
Partner with Product Management and Field Marketing to support workflow and application sales training, support, and enablement materials
Manage marketing budgets and optimize the promotional mix on campaigns to achieve a high return on investment
Use customer research and analytics to understand and anticipate customer needs and pain points. Create and refine journey maps to tailor content and messaging to specific stages in the customer journey.
Act as a brand steward, ensuring that all content aligns with brand voice and guidelines.
Interact with varying levels of internal and external personnel including direct customer communication, KOL engagement, and management
Prepare and present progress and reports to program stakeholders
Assist team members when needed to accomplish team goals