Sr Flight Ops Analyst
About The Position
Sun Country Airlines is seeking a Sr. Flight Ops Analyst to support the Chief Pilot Office by driving operational efficiency, primarily through collecting, analyzing, and interpreting critical aviation data (e.g. flight delays, compliance, pilot reliability reports) to determine root cause recommending improvements, and creating compelling Power BI dashboards for leadership. This role will assist the Chief Pilots Office in the implementation of policy and process improvements, cross functionally collaborating with other departments. This role will assist Finance and Ops Analysts with the budget, forecasting, and other finance-related functions to ensure accuracy of all flight operations data. The Sr. Analyst provides data-driven support to ensure the Chief Pilot Office achieves its short-term tactical goals and long-term strategic objectives for safety, finance, and operations.
Requirements
- Bachelor’s degree in related field
- Minimum of 4 years of relevant experience
- Experience with data analytics and summarizing and communicating the results of/conclusions
- Experience with BI tools such as Tableau or Power BI
- Airline or Aviation background or experience to understand operational context and regulatory requirements
- Proficient with Microsoft Office applications with emphasis on Excel, Word, Outlook, Teams, and PowerPoint
- Ability to establish and maintain effective working relationships with other employees
- Strong oral and written communication skills, with the ability to work with all levels of the company
- Strong organization and time management skills
- Must be discreet with sensitive and confidential information
Responsibilities
- Data Analysis, Reporting & Presentation Collect, analyze, and interpret data (e.g., financial and operational, including flight delays, pilot reliability reports, crew scheduling, compliance rates).
- Build and maintain dashboards in Power BI to visualize trends and support decision-making.
- Prepare regular reports and presentations (PPT) for leadership, summarizing key metrics and insights.
- Develop clear, concise, and visually engaging presentations for leadership and team briefings.
- Communicate complex data findings in an accessible manner to both technical and non-technical audiences.
- Draft communications, reports, and updates for pilots and leadership.
- Research & Cross-Department Collaboration Proactively research issues by engaging with other departments (e.g., Safety, Scheduling, HR, Finance, Inflight, Tech Ops, Pilot Training) to gather comprehensive details.
- Investigate root causes of incidents or delays and compile findings for leadership review.
- Serve as a liaison between the Chief Pilot Office and other teams to ensure information flow and collaborative problem-solving.
- Stay current on industry best practices, regulatory changes, and safety standards.
- Act as a trusted resource for information, support, and coordination within the Chief Pilot Office.
- Represent the Chief Pilot Office at meetings (internal, cross-departmental, and industry conferences); take detailed notes, track action items, ensure timely follow-up, and prepare and distribute meeting summaries and action plans.
- Strategic & Tactical Support Anticipate financial and operational needs and emerging issues by monitoring data trends and providing early warnings or recommendations.
- Support both short-term tactical initiatives (e.g., process improvements, compliance audits) and long-term strategic goals (e.g., pilot engagement, safety culture).
- Participate in planning sessions, offering data-driven insights to guide strategy.
- Process Improvement & Initiative Support Identify opportunities for financial and operational efficiency and recommend process improvements based on data analysis.
- Support, and in some cases direct and drive, the implementation of new policies, procedures, or technology solutions.
- Track progress and outcomes of initiatives, reporting results to leadership.
Benefits
- Comprehensive benefit package including dental and vision PPO and high-deductible health plans
- Health savings accounts (HSA and FSA)
- Dependent Care
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Time Off
- Paid holidays
- Life and AD&D Insurance
- Employee Assistance Program including counseling for employees and their family
- Fitness incentive and Stop Smoking Support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
