Sr Financial Analyst - Cards & Payments - Richmond

Virginia Credit Union•Midlothian, VA

16d•Onsite

About The Position

Note: This position is In-Person in our Richmond, Virginia Office Position is responsible for supporting analysis and reporting needs of the VACU Cards & Payments team, with a focus on both product strategy as well as Cards & Payments fraud management. Individual will work with various reporting tools/portals and datasets using online platforms, scripts, or queries to extract, clean, interpret, and prepare data for answering business questions and providing actionable insights and recommendations. In addition to analytic results, deliverables may also include production of reports, dashboards, or repeatable processes.

Requirements

Strong knowledge of credit union / banking / financial institution operations and related data
Strong foundational understanding of financial services products, preferably credit cards
Strong knowledge of business analysis methods and techniques
Proficient in creating data visualization, reports, and dashboards
Proficient in structuring and pulling data via self-service Business Intelligence tools
Working knowledge of writing queries against databases, and ability to tie together data from various sources
Proficient with Microsoft Office products (e.g. Excel, Power Point, etc.)
Excellent Microsoft Excel skills
Working knowledge of SQL and Microsoft SQL Server tools (e.g. SSMS) preferred
Knowledge of business process analysis preferred
Strong critical thinking, analytical, and problem solving skills
Conceptual thinking skills complemented by a strong quantitative orientation
Self-starter with strong attention to detail
Excellent oral and written communication skills
Experience working on project teams
Ability to derive in-depth insights from data, and produce relevant summary and detailed reporting
Proven ability to work creatively and analytically in a problem-solving environment
Proven track record of decision making and problem solving based on analytics
Curious and research-oriented with the ability to find patterns and relationships, and clearly communicate key messages and recommendations for action
Ability to collaborate and communicate with all levels in the organization from peers to senior management
Ability to validate, standardize, and cleanse data
Ability to independently and effectively organize, prioritize, and manage multiple assignments with challenging deadlines
Ability to troubleshoot problems and suggest alternatives, looking beyond the obvious to find answers
Bachelor’s degree in statistics, math, computer science, engineering, or other analytic discipline
Significant work experience in an environment with emphasis on business analytics, reporting, and data

Nice To Haves

Prior experience in financial services industry, preferably with credit card experience
Prior experience with / knowledge of fraud reporting and analysis preferred

Responsibilities

Responsible for analysis and reporting for Cards & Payments team, with a focus on product performance as well as fraud performance and trends
Analyzes data to identify trends, opportunities, and general insights, and creates actionable recommendations
Leverages analytical frameworks and methods to formulate contextual narratives and provide value-add action plans
Serves as a ‘power user’ of vendor/partner data interfaces/tools to effectively and efficiently compile data and reports – and combine vendor/partner data with internal warehouse data as needed to generate thorough and comprehensive analysis and reporting
Owns, manages and maintains processes to get card and fraud data integrated into reports / reporting repository
Responsible for procuring data used to produce card and fraud related reports and analysis
Develops and maintains a working knowledge and understanding of VACU data sources
Develops an analytical and reporting roadmap that includes current gaps in business needs, and a plan of how to fill those gaps
Partners with Cards & Payments vendors or Enterprise Data team as needed
Documents and maintains key processes for all tracking, reporting, and analytic functions
Delivers on time-critical ad hoc requests
Completes all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security
Reports all Risk Management Policy violations in accordance with policy
Other duties may be required and assigned by the supervisor