Sr. Field Technician – Eastern Georgia Shore

T-Mobile • Jacksonville, FL

17h • $30 - $54

About The Position

T-Mobile is seeking a highly skilled Sr. Field Technician to support and strengthen our network operations in the Eastern Georgia Shore corridor. This role serves as a technical leader in the field — driving network performance, leading outage resolution efforts, and mentoring the next generation of technicians in both technical expertise and operational excellence. The Sr. Field Technician provides advanced support across radio access networks, backhaul, disaster recovery, data services, and location-based services, ensuring our network remains resilient and customer-ready. Success in this role is defined by effective project execution, rapid technical problem-solving, continuous process improvement, and the development of a high-performing field team. Join T-Mobile and play a critical role in delivering the reliable, industry-leading network our customers depend on every day. This role acts as a technical leader supporting network operations and mentoring junior technicians in technical theory and operational discipline. It provides technical direction and support for network performance, outage resolution, and project-related escalations within and outside the immediate team. The role requires advanced understanding of radio access networks, backhaul, disaster recovery, data services, and location-based services. Success is measured by effective project management, technical issue resolution, process improvements, and team development. The work impacts organizational network reliability and customer service through improved operational efficiency and technical expertise. This role covers the Eastern Georgia shore corridor and is essential for maintaining efficient operations and network reliability in Central/Southern Georgia to Northern Florida. This area includes Savannah, GA down to Jacksonville, FL.

Requirements

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
• 4-7 years - Experience in Switch operations and maintenance, with a proven track record of success.
• 4-7 years - Wireless telecommunications or other related experience.
• Radio Frequency Engineering (Required)
• Ericsson Mini-link Microwave Equipment experience (Required)
• Electronics (Required)
• Expert operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems, and AI.
• Problem Solving / Troubleshooting - Solves problems using creativity and innovation. (Required)
• Computer Fluency with ability to use programs such as Microsoft Office Suite (Required)
• Communication (Required)
• Excellent verbal and written communication skills
• Attention To Detail (Required)
• Self-motivated; exhibits initiative in achieving company goals and objectives.
• Leadership skills and ability to prioritize and complete multiple tasks.
• Able to work both independently and in a team environment.
• Flexibility with ever-changing environments and priorities.
• Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the market, which includes weekends and holidays.
• At least 21 years of age
• Legally authorized to work in the United States
• Travel Required (Yes/No): Yes
• DOT Regulated: DOT Regulated Position (Yes/No): Yes

Nice To Haves

• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)

Responsibilities

• Provide technical direction and support to improve network performance and resolve outages within and beyond the immediate team
• Lead key projects and initiatives, guiding junior technicians and reporting progress and challenges effectively
• Identify and develop process improvements related to maintenance and repair activities, recommending implementation to management
• Create training materials and facilitate training sessions to maintain and enhance team technical skills and knowledge
• Also responsible for other duties/projects assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees