Sr Field Service Supervisor

Honeywell • Minneapolis, MN

1d • Hybrid

About The Position

As a Sr Field Service Supervisor here at Honeywell, you will have the opportunity to lead and manage our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. You will report directly to our Sr Field Service Manager and you’ll work out of our Minneapolis, MN location on a Hybrid work schedule. In this role, you will impact the overall performance of our field service operations, ensuring that our customers receive exceptional service and support while driving continuous improvement initiatives across the team.

Requirements

• Minimum of 5 years of experience in a leadership role within field service management.
• Strong technical knowledge and understanding of engineering principles.
• Experience in driving process improvements and implementing best practices.
• Strong problem-solving and decision-making abilities.
• Experience with field service management software and tools.
• Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

Nice To Haves

• Bachelor’s degree in engineering or a related field; master’s degree preferred.
• Significant experience applying best practices in field service management.
• Customer-focused mindset with a results-oriented approach.
• Ability to drive change and innovation within the team.
• Excellent organizational skills and ability to manage multiple projects.

Responsibilities

• Lead and manage the Field Service team to ensure efficient and effective service delivery.
• Develop and implement strategies to optimize field service operations and improve customer satisfaction.
• Provide technical guidance and support to field service technicians.
• Collaborate with cross-functional teams to drive continuous improvement initiatives.
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.
• Monitor and analyze field service performance metrics to identify areas for improvement.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Lead the commercial activities with the accounts and customer own including but not limited, Revenue, Billing, Collection and customer relation.
• Will be working closely with regional leadership to pulse commercial and contract progress and lead and attend the meetings.
• Shall be leading the with comply with Honeywell and Customer HSE standards and achieve the KPI’s given by the Corporate

Benefits

• In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
• This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level