Sr. Field Service Engineer

Plasma-Therm LLC•Phoenix, AZ

19d

About The Position

SUMMARY: Provides advanced, and expert-level maintenance and repairs service and training on assigned equipment, while maintaining high customer satisfaction, timeliness, accuracy, efficiency, cost-effectiveness, and safety.

Requirements

B.S. degree from four-year college in an Engineering discipline or: 8-10 years of experience on semiconductor and related equipment.
At least 5 years of Vacuum , RF, and Electrical experience required
Capable of understanding Etch and CVD related processes, background in Process Parametric is useful
Must possess a valid driver’s license, clean driving record, major credit card (for business travel), and valid passport without restrictions

Responsibilities

Independently conduct repairs, upgrades, preventative maintenance, system installations, and supports in-house operations on 5 of the Plasma-Therm Product lines
Capable of conducting Level 1 and 2 training at a customer’s facility on Versa line ICP Etchers
Identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Capable of He leak testing using either a Helium Leak Detector and/or Residual Gas Analyzer
Is prepared to assist Junior level FSE’s with issues when requested
Proficient in the use of Microsoft Excel, Word and PowerPoint
Familiar with a variety of the Plasma-Therm practices, and procedures.
Relies on extensive experience and judgment to plan and accomplish goals independently.
Capable of Multi-Tasking when required
Leads and directs the work of others.
Able to complete daily and weekly reports on time
Required to be a Mentor for Junior FSE’s with responsibility for evaluating, certifying and training assigned FSE.