Sr Field Service Engineer

Scientific Research Corporation•North Charleston, SC

63d

About The Position

Leading FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels Utilizing the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log; this shall include all applicable labor, external technical assistance, parts, and time expended Submitting, tracking, and/or verifying trouble tickets are submitted to external commands, as required, and actively working to resolve open trouble tickets Generating reports for SURTASS mission systems status as directed by the government FILLING THIS POSITION IS CONTINGENT UPON FUNDING #LI-LL1

Requirements

Associate's degree in Computer Science, Information Systems Technology or four years of relevant field experience and DoD 8570 IAT Level II certification
Eight years of practical hands-on experience in the maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems
Demonstrated experience in Radio Frequency (RF) solutions, network security, Quality of Service (QOS), and Voice over Internet Protocol (VOIP) for current and future shipboard networking systems required
Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets
Demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocation, and virtualization
Must be able to stage, image, and deploy laptop and desktop machines, as well as migrate data
Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies
Five years of combined experience in the management, administration, maintenance, and repair of UNIX/LINUX and Windows based computer networks, including: ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network) Windows based network management and administration Cisco routing and switching, and server and router configuration and management UNIX/LINUX based processing systems management Application of system and network security using standardized tools and techniques Other networking tools, software, and appliances
Security+ Continuing Education (CE)
Cisco Certified Network Associate (CCNA)
Operating System certifications for: Configuring Windows 10 (70-697) Configuring Windows Server 2012 (70-410) Administering Windows Server 2012 (70-411) LINUX
Database Management
SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Nice To Haves

None

Responsibilities

Leading FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels
Utilizing the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log; this shall include all applicable labor, external technical assistance, parts, and time expended
Submitting, tracking, and/or verifying trouble tickets are submitted to external commands, as required, and actively working to resolve open trouble tickets
Generating reports for SURTASS mission systems status as directed by the government

Benefits

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.

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