Sr Field Genomics Support Scientist

Illumina

4d

About The Position

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. In your role as Senior Field Genomics Support Scientist, you will have the opportunity to work with key opinion leaders throughout the United States and Canada to help them implement and innovate with our industry leading genomic analysis platforms including Emedgene and Illumina Connected Insights. You will develop deep scientific and technical knowledge of the platform and its capabilities and use it to help our customers quickly scale their ability to interpret genomic data and cultivate successful customer relationships. Your feedback and expertise will also be critical to driving innovation in the platform through frequent work with our product development team. You will have the opportunity to advocate for your customers’ needs and to participate in early access and feedback for new versions. You will also work alongside an award-winning team skilled at partnering with customers to improve all aspects of our customers informatics environment from wet lab to secondary and tertiary analysis. If you’re passionate about the future of genomics, enjoy a multi-disciplinary, fast-paced and innovative environment, and have great communication, project management, and technical skills, this is the role for you!

Requirements

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
• Experience in genomic variant interpretation required, including applying guidelines set out by ACMG and ClinGen for SNVs and CNVs. This experience should include working with population frequency databases (gnomAD, DGV, etc.), classification databases (ClinVar, ClinGen, MitoMap, etc.) in silico prediction models (REVEL, spliceAI, CADD, etc.) and disease databases (OMIM, MONDO, Orphanet, etc.).
• Working understanding of sequencing data analysis including common alignment and variant calling tools and file formats required.
• Prior experience supporting customers especially in a highly scientific / technical field preferred
• Excellent troubleshooting, communication, organizational and interpersonal skills highly valued
• MS or PhD in a Life Science degree (Genetics, Molecular Biology, Computational Biology) or equivalent genomic research or clinical background preferred

Nice To Haves

• Experience in writing variant interpretations and genetic test reports preferred.

Responsibilities

• Develop a deep scientific and technical knowledge of the Illumina’s genomic analysis products with a focus on tertiary products
• Connect customer requirements with platform functionality to streamline analysis workflows and ensure customer success
• Use genetics and platform knowledge to consult with customers and optimally implement analysis SOPs to customer requirements
• Work closely with the technical support and development teams to troubleshoot and solve challenging genomic analysis problems
• Consult as a commercial subject matter expert for Illumina software solutions
• Participate in productization discussions for new platform features.
• Test new platform features and gather feedbackfrom current customers.

Benefits

• We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
• We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission.
• Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics.
• We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race.
• We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees