Sr. Epic Analyst (Willow Certified)

Highspring

7d • $90,000 - $100,000 • Remote

About The Position

The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client.

Requirements

• Bachelor’s Degree preferred but not required
• Minimum of 3 years' experience in a healthcare setting required
• Proficiency in healthcare policies, procedures and information systems required
• Willow Certification Required

Nice To Haves

• Accountability- Holding self and others accountable to meet commitments
• Communicates Effectively- Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
• Customer Focus- Builds strong relationships and delivers customer-centric solutions
• Optimizes Work Processes- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Tech Savvy- Anticipates and adopts innovations in business-building digital and technology applications

Responsibilities

• Serves as primary analyst for Epic maintenance, build, and configuration
• Manages client trouble tickets and requests, ensuring accurate documentation and resolution
• Leads application build for Epic upgrades and handles Nova Note Review and Build
• Implements testing procedures and supports go-live activities in a command center setting
• Proactively identifies areas for improvement, mentors junior analysts, and fosters strong client and peer relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees