Sr Epic Analyst - Laboratory Solutions

Community Health Network • Indianapolis, IN

13h • Hybrid

About The Position

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. The Epic Analyst will be responsible for planning, system analysis, application building, testing, maintenance, upgrades, configuration, and support per assigned Epic application. This role will consistently demonstrate effective communication and team building skills. The Epic Analyst will serve as a champion for documentation, build and testing standards. This role will work with departments and end users to ensure that the teams collaborate to meet the Network’s strategic and business needs. This position will support the CHNw Lab Solutions suite of applications and applicants should be proficient in the following: · Provide technical expertise and support for laboratory information systems including Epic Beaker, RALS, Data Innovations, and NovaNet Point of Care. · Ensure proper integration and communication between lab systems and hospital information systems including HL7 Interfaces. · Collaborate with IT and lab personnel to troubleshoot and resolve technical issues. · Maintain system documentation and knowledge base for the IT Lab Team. · Monitor system performance and implement upgrades and improvements as needed. · Participate in the evaluation and implementation of new laboratory technologies and systems. Exceptional Skills and Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward application building.

Requirements

• High School Diploma or GED equivalent required.
• 4 or more years of experience working with Epic (or 2 years in a certified Epic analyst role).
• Must obtain Epic certification within 4 months of hire.
• Understands basic server operating system and database architecture.
• Experience in application building, troubleshooting, maintenance, and design strongly preferred.

Nice To Haves

• Bachelor’s degree in information technology or healthcare related field preferred.
• Relevant IT or healthcare experience (previous Epic end user experience preferred).

Responsibilities

• Provide technical expertise and support for laboratory information systems including Epic Beaker, RALS, Data Innovations, and NovaNet Point of Care.
• Ensure proper integration and communication between lab systems and hospital information systems including HL7 Interfaces.
• Collaborate with IT and lab personnel to troubleshoot and resolve technical issues.
• Maintain system documentation and knowledge base for the IT Lab Team.
• Monitor system performance and implement upgrades and improvements as needed.
• Participate in the evaluation and implementation of new laboratory technologies and systems.
• Oversees and coordinates all server and application upgrades/updates.
• Manages and maintains relationships with vendors to ensure consistent platform support.
• Articulates options and recommendations to leaders to assist with decisions on proposed solutions or functionality.
• Ability to provide on-call support for after hours and weekends as needed per department needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees