Sr Enterprise Sales Associate

ServiceNow•San Diego, CA

About The Position

Candidate must be located in or nearby Vienna, VA, San Diego, CA or Waltham, MA. ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has 2 key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts. The ESA will be responsible for the following actions: building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development. The Enterprise Sales Associate role involves both selling and sourcing deals to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
Ran full cycle sales deals for 1-2+ years
Are coachable and focused on personal development to learn new skills
Have the ability to understand the "bigger picture" beyond solving a siloed issue
Are driven and consistently able to apply newly learned, complex knowledge

Responsibilities

Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
Provide ‘on demand’ sales support to customers
Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
Identify the right specialist/ support resources to bring into a deal, at the right time
Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
Invest in yourself by continuing to develop your skills through formal training, coaching and feedback