Sr Enterprise Account Executive - State and Local Government (Central Region)

ServiceNow • Chesterfield, MO

5h

About The Position

The Opportunity As a Senior Account Executive at ServiceNow, you will lead the digital transformation for the states of Missouri and Nebraska. You will manage a high-impact territory designed for a seasoned leader who can simultaneously drive aggressive new logo acquisition in untapped markets while orchestrating complex, multi-dimensional growth within mature, established accounts. This is a unique "hybrid" territory designed for a strategic orchestrator who thrives on both deep-rooted account evolution and aggressive new-logo acquisition. You will lead a "Team of Teams" - including Government Relations, Partners, and internal Specialists - to move customers beyond point solutions on to a platform where AI drives tangible government outcomes and positioning ServiceNow as the primary Platform for Government Service Delivery . You will be responsible for transitioning government organizations away from fragmented point solutions toward a unified "System of Action" that empowers government to Sense, Decide, and Act in real-time.

Requirements

• Experience: 10+ years of enterprise software sales (SaaS), with a deep understanding of the State & Local Government (SLG) vertical.
• Platform Expertise: Proven ability to sell a "Platform-as-a-Service" vision rather than individual products or modules.
• Leadership: Demonstrable experience leading virtual teams and managing complex partner ecosystems.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment
• Willingness to travel up to 50%, located in St. Louis, Kansas City or near Lincoln, NE

Responsibilities

• Orchestrate a "Team of Teams": Lead an ecosystem of Solutions Consultants and Sellers, Success Resources, and Partners. You will be the strategic architect, ensuring that every internal and external stakeholder is aligned with a singular account vision.
• Execute a Dual-Motion Strategy: Demonstrate mastery in managing a diverse territory portfolio. You will aggressively drive new logo acquisition in untapped segments while simultaneously scaling high-potential established accounts by deepening executive relationships and driving enterprise-wide platform adoption.
• Leverage the AI Control Tower: Craft and execute a strategy that utilizes the ServiceNow AI Control Tower to drive government transformation. You will move the conversation beyond simple automation toward a sophisticated, governed AI framework that makes government work more efficient and accountable.
• Navigate the Political & Economic Landscape: Partner with Government Relations and strategic partners to understand and influence budget cycles, legislative priorities, and state-level mandates to ensure ServiceNow is positioned as a critical infrastructure investment.
• Engage the C-Suite & Agency Leadership: Build and maintain trusted advisor relationships with CIOs, COOs, and Agency Directors, shifting their perception of ServiceNow from a functional tool to a strategic platform for service delivery.
• Lead the Partner Ecosystem: Collaborate with a network of strategic and tactical partners to extend your reach, maximize mutual success, and ensure world-class delivery for your clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed