Sr Enterprise Account Executive - State and Local Government (Central Region)

ServiceNow • Chesterfield, MO

2h • Hybrid

About The Position

As a Senior Account Executive at ServiceNow, you will lead the digital transformation for the states of Missouri and Nebraska. You will manage a high-impact territory designed for a seasoned leader who can simultaneously drive aggressive new logo acquisition in untapped markets while orchestrating complex, multi-dimensional growth within mature, established accounts. This is a unique "hybrid" territory designed for a strategic orchestrator who thrives on both deep-rooted account evolution and aggressive new-logo acquisition. You will lead a "Team of Teams" - including Government Relations, Partners, and internal Specialists - to move customers beyond point solutions on to a platform where AI drives tangible government outcomes and positioning ServiceNow as the primary Platform for Government Service Delivery. You will be responsible for transitioning government organizations away from fragmented point solutions toward a unified "System of Action" that empowers government to Sense, Decide, and Act in real-time.

Requirements

• Experience: 10+ years of enterprise software sales (SaaS), with a deep understanding of the State & Local Government (SLG) vertical.
• Platform Expertise: Proven ability to sell a "Platform-as-a-Service" vision rather than individual products or modules.
• Leadership: Demonstrable experience leading virtual teams and managing complex partner ecosystems.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment
• Willingness to travel up to 50%, located in St. Louis, Kansas City or near Lincoln, NE

Responsibilities

• Orchestrate a "Team of Teams": Lead an ecosystem of Solutions Consultants and Sellers, Success Resources, and Partners. You will be the strategic architect, ensuring that every internal and external stakeholder is aligned with a singular account vision.
• Execute a Dual-Motion Strategy: Demonstrate mastery in managing a diverse territory portfolio. You will aggressively drive new logo acquisition in untapped segments while simultaneously scaling high-potential established accounts by deepening executive relationships and driving enterprise-wide platform adoption.
• Leverage the AI Control Tower: Craft and execute a strategy that utilizes the ServiceNow AI Control Tower to drive government transformation. You will move the conversation beyond simple automation toward a sophisticated, governed AI framework that makes government work more efficient and accountable.
• Navigate the Political & Economic Landscape: Partner with Government Relations and strategic partners to understand and influence budget cycles, legislative priorities, and state-level mandates to ensure ServiceNow is positioned as a critical infrastructure investment.
• Engage the C-Suite & Agency Leadership: Build and maintain trusted advisor relationships with CIOs, COOs, and Agency Directors, shifting their perception of ServiceNow from a functional tool to a strategic platform for service delivery.
• Lead the Partner Ecosystem: Collaborate with a network of strategic and tactical partners to extend your reach, maximize mutual success, and ensure world-class delivery for your clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed