About The Position

The Customer Order Engineering Manager Oversee a team to configure product, create Bill of Materials , Customer drawings and other technical deliverables for customer orders. Manages engineering changes and ensures timely engineering approvals from customers and timely procurement of material required. Activities are performed in co-ordination with Technical Project Managers to ensure that engineering changes are approved on time to ensure timely delivery to the customer.

Requirements

  • Bachelor’s degree in electrical engineering or related field
  • Minimum of 5 years in Electrical Control Engineering (High Voltage equipment related will be an added advantage)
  • Minimum of 3 years relevant supervisory experience

Nice To Haves

  • Result and performance oriented
  • Actively seeks information to understand customers’ circumstances, problems, expectations, and needs
  • Strong oral and written communications skills and awareness of information that should and should not be shared with external entities
  • Strong Interpersonal and leadership skills
  • Ability to influence others and lead teams
  • Excellent at time management and resolves problems quickly, meeting multiple commitments
  • Allocates appropriate amounts of time for completing own and others’ work, avoids scheduling conflicts, develops timelines and milestones
  • Lead initiatives of moderate scope and impact
  • Ability to coordinate several projects simultaneously
  • Effective problem identification and solution skills
  • Proven analytical and organizational ability
  • Integrates Scope Change Control with other control processes and uses a systematic approach to monitor variations, documents and communicates them to stakeholders
  • Knowledge of electrical controls, E3, AUTOCAD expertise

Responsibilities

  • Support a successful order transfer by ensuring a proper review of technical specification and seeks clarifications to ensure adequacy and completeness of information required to start engineering (creating Bill of Material and customer drawings)
  • Study customer’s technical specification to acquire all necessary information to determine the technical configuration/definition of product
  • Support the Technical Project Managers by identifying any differences in technical definition of product from that offered, and assists TPM for resolution with the customer
  • Lead Product configuration and creating order BOM (all line items of Sales Order) by using AC1 configurator, as much as possible or if needed, request creation of new material using the MMRD database
  • Create BOM in SAP sales order (customer order) and notifies the TPM for costing the order, using the Order Tracking Record (OTR) tool. Update OTR to record date on which the sales order BOM is created
  • Responsible for creation of customer drawings, review and submission for approvals by using E3 and layout drawing using AUTOCAD. Review drawings (self & peer) to ensure compliance with customer specification and to also ensure consistency between specification, BOM and drawings
  • Develop a proper system and ensures compliance for accuracy. Properly communicates key milestones to internal team, i.e. Notify TPM regarding readiness of submission to customer
  • Ensure proper updates OTR to record date on which drawings are ready for submission and ensures uploading of all drawings in EDMATS as “Preliminary contract drawings”.
  • Support with customer approvals by providing support to TPM for drawing approvals, participates in technical discussions with customers and facilitates resolutions, including revisions and re-submitting for approval.
  • Ensure all direct reports are properly uploading (check-in) drawings in EDMATS as “Approved contract drawings”
  • Engineering change management & notification to manage changes to sales order BOM and drawings using the ECN database ensuring timely notification to all stakeholders and authorization from TPM.
  • Provide leadership and technical direction for assigned program tasks and personnel
  • Establish work group goals within framework of section technical and financial objectives
  • Maintain broad awareness of efforts within group to assure technical quality excellence, timely completion of work and reviews, appropriate use of resources, and responsiveness to customer / program needs
  • Facilitate communication of technical and business information between organizations and within work group
  • Communicate with management on technical, organizational, resource and personnel issues
  • Define roles and responsibilities for assigned personnel
  • Conduct performance appraisals and participate in salary planning
  • Promote professional growth through timely performance feedback, coaching and counseling
  • Ensure company compliance initiatives and training requirements are implemented within work group.

Benefits

  • GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
  • Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
  • Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
  • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
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