Sr Engagement (Project/ Delivery) Manager - State & Local Government

Workday•Beaverton, OR

22d•Hybrid

About The Position

As an Engagement Manager in our Government practice (West Region), you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with handling a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements. You will ensure the successful implementation of the Workday product on some of our largest projects for our Government customer base. The Engagement Manager will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work with the Client project manager to resolve issues that stand in the way of project success. The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably.

Requirements

Sr Engagement Manager (P4) Demonstrable experience (6+ years) of project managing Medium and/or Large Enterprise ERP implementations preferably within the Federal, State & Local Government, Higher Education and/or Non-Profit customer base.
Experience (6+ years) in having implemented Workday, Oracle, PeopleSoft, SAP, Ultimate, Lawson or a similar application
Solid grasp (6+ years) of at least one of the following ERP business areas: Financials, HCM, Payroll, Services Procurement or similar business experience.
Basic Qualifications: Principal Engagement Manager (P5) Demonstrable experience (8+ years) of project managing Medium and/or Large Enterprise ERP implementations preferably within the Federal, State & Local Government, Higher Education and/or Non-Profit customer base.
Experience (8+ years) in having implemented Workday,
Solid grasp (8+ years) of at least one of the following ERP business areas: Financials, HCM, Payroll, Services Procurement or similar business experience.

Nice To Haves

Experience managing 3rd parties on a project
Experience within the Public Sector
Business development experience
Previous service sales experience is a plus.
Successful candidates have a balance of functional (business) and technical experience
Prior consulting experience either as an internal consultant or with a consulting/software company
Experience in project managing financial implementations or knowledge of financial business processes and financial reporting is desirable
Strong conflict management skills, including the ability to identify root causes, apply effective communication strategies, and implement appropriate resolution techniques to foster a positive and productive work environment
Demonstrated influencing skills, including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders
Exceptional relationship management skills, with a focus on building and maintaining solid relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment
Proven capacity to lead, with the ability to motivate and guide teams, foster collaboration, and drive success in achieving organizational objectives
Ability to travel 50 percent or more of the time

Responsibilities

Project manage one or more Workday product implementations concurrently
Ensure the project is successfully delivered within the budget and time outlined in the SOW
Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
Provide guidance and mentoring to Professional Services resources working on your implementations
Ensure projects are properly planned and staffed
Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes
Work with Delivery Assurance to ensure compliance with agreed to checkpoints
Present at Executive Steering Committee meetings
Ensure the client takes advantage of Workday best practices
Be a liaison for Professional Services when interacting with sales and/or development
Identify opportunities to position other service offerings
Ensure the client can serve as a reference upon completing their implementation
Assist in the transition of the customer from Professional Services to Product Support
Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW
Become an expert in Workday's Implementation Methodology and use it on all engagements
Demonstrate proficiency in the Workday HCM, Financials, and/or Payroll product suite
Full project P+L ownership