Sr Endpoint Engineer

loanDepot • Irvine, CA

17h • $106,000 - $130,000

About The Position

Position Summary: Responsible for providing Tier 3 support for the user experience, configuration, and lifecycle of loanDepot endpoints, including Windows OS, Mac OS, SCCM, Intune, MS ATP, Microsoft 365, application packaging, Endpoint modernization, and security.

Requirements

• Minimum of seven (7) + years’ experience deploying operating systems and applications, writing reports, and using PowerShell to automate tasks.
• Minimum of seven (7) + years working with multiple operating systems, primarily Windows and macOS.
• Expert knowledge of Active Directory, including Group Policy, replication, DNS, and organizational unit design best practices.
• In-depth understanding of Windows registry, permissions (Windows/macOS), macOS preferences, and drivers for baseline image creation.
• Expertise in System Center Configuration Manager (SCCM) and hybrid integration with Azure Active Directory.
• Proficient in creating and managing Windows and macOS images, with expertise in SCCM, Intune, and other deployment technologies.
• Extensive experience in mobile device management using Intune.
• Advanced skills in computer terminal operation, personal computer management, and Microsoft Office applications.
• Strong troubleshooting skills for complex LAN/WAN issues related to connectivity and physical locations.
• Knowledgeable in emerging technologies, such as cloud endpoint management.
• Hands-on experience packaging and deploying Microsoft 365, OneDrive, and other technologies used to migrate traditional on-premises workloads to the cloud required.
• Experience with Windows Servicing and management using SCCM/Intune required.
• Experience delivering endpoint protection, encryption, and cloud MDM required.
• Experience supporting/administering a virtual workspace environment running on VMware vSphere and Citrix XenDesktop required.
• Experience managing remote endpoints on and off the corporate LAN required.
• Experience creating deployment test plans, test cases, managing deployment groups, and soliciting feedback from pilot users.
• General understanding of software development, agile, CI/CD required.

Nice To Haves

• Bachelor’s Degree preferred.

Responsibilities

• Leads the design, implementation, and management of endpoint solutions, including workstation updates, mobile device security policies, and application-based Group Policies, ensuring stability and compliance across the organization.
• Serves as the subject matter expert for SCCM, Intune, JAMF, and Citrix, driving configuration, reporting, and integration efforts to optimize system performance and security.
• Oversee the deployment of security patches and updates to all devices, ensuring system integrity and compliance.
• Manages the lifecycle of workstation hardware and software, including driver, BIOS, and firmware updates, ensuring that all endpoints are up-to-date and secure.
• Develop and maintain endpoint build standards and deployment procedures.
• Leads cross-functional IT teams, providing and developing solutions for endpoint security, software packaging, and device management, while driving improvements to user experience and operational efficiency.
• Oversees the deployment of next-generation technology (Mac, PC, and Mobile) and VDI solutions, collaborating with various IT teams to ensure successful enterprise-wide implementation.
• Defines and enforces endpoint hardware standards and lifecycle management processes, and refresh strategies, ensuring consistent and efficient technology management.
• Uses data and operational metrics to track project progress, identify trends, and inform decision-making, providing regular updates to leadership on key initiatives and ensuring alignment with organizational objectives.
• Drives the ongoing improvement of Endpoint Engineering services, partnering with IT Infrastructure and Operations, and Information Security to identify opportunities to develop value-added solutions for the organization.

Benefits

• Work with other passionate, purposeful, and customer-centric team members.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off options to support work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level