Sr Education Program Manager

Ochsner Health•New Orleans, LA

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job provides operational management, administration, coordination, and support of the Graduate Medical Education (GME) and Undergraduate Medical Education (UME) program(s) as assigned. Works collaboratively with Ochsner operational and physician leadership and other key stakeholders to ensure the assigned program is managed effectively. Oversees regulatory compliance, recruitment activities, developing projects, and human resources functions including maintaining databases to ensure program(s) compliance. Continually assesses and directs a wide range of programmatic tasks/topics such as long- range planning and communicating with faculty and trainees regarding a range of program requirements and needs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

High school diploma or equivalent.
3 years of experience in healthcare, business administration, education, or related field.
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally.
Strong interpersonal skills with ability to work collaboratively with colleagues and interact with people from diverse backgrounds.
High level data entry skills with a good understanding of relational database, word processing, and spread sheets and ability to become an effective user of new computer systems and software.
Ability to manage projects that require working independently with minimal supervision, critical thinking, problem-solving, decision-making, and strong attention to detail and accuracy.
Ability to promote a cooperative and pleasant work environment, elicit cooperation of other department members in achievement of goals, and demonstrate a positive attitude.
Leadership skills and ability to foster a client service working environment and build and maintain rapport with learner populations and clinical staff.
Ability to travel throughout and between facilities and work flexible schedule, such as nights, weekends, extended shifts, etc.

Nice To Haves

Bachelor's degree in healthcare and/or business administration, education leadership, or related field.
5 years of experience in clinical education environment with a bachelor’s degree.
Certification Training Administrators of Graduate Medical Education.

Responsibilities

Supports the teaching and learning objectives and goals of the academic program.
Oversees the day-to-day operation of program(s) as assigned.
Interprets and applies program-specific accreditation and hospital policies to ensure regulatory compliance and support .
Provides both administrative supervision and support to learners and trainees in assigned areas of responsibility.
Establishes relationships and acts as a liaison to other sites, internal departments, and divisions, regarding learner and trainee recruitment, orientation, and external rotations.
Maintains accuracy for learner management systems (LMS) for programs of responsibility as assigned.
Manages the evaluative processes of the learners and trainees, faculty, rotations and program.
Oversees and monitors programmatic scheduling, clinical and educational hours, learning experiences, and operative and case log experience relative to assigned area of responsibility.
Provides support for academic affairs and human resource functions, recruitment activities, developing projects, and maintaining programmatic databases to ensure program(s) compliance.
Participates in long-range program planning and communicating with physician leadership, faculty and trainees regarding a range of program requirements and needs.
Maintains oversight and management for application database, database applications, and its processes ensuring compliance and accuracy during recruitment season.
Plans and manages departmental annual events including recruitment, orientation, graduation, as well as various meetings and program-related events.
Prepares and executes scheduled accrediation site visits, self study, and Special Review Processes (SRP).
Performs other related duties as assigned.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.