Sr eBilling Analyst

RR Donnelley-posted 2 days ago

$31 - $33/Yr

Full-time • Mid Level

Remote • Columbus, OH

5,001-10,000 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Senior Billing Analyst is a key resource for the client’s billing team and will be responsible for all aspects of client billing including bill preparation, daily process administration, research and analysis, troubleshooting, problem resolution, reporting and any special assignments. The position is also responsible for creating budget projections for clients, assisting in some collections, interpreting, and communicating client billing guidelines in support of both client and colleagues and coordinating special billing arrangements.

Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests
Responsible for the timely submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in all aspects related to electronic billing
Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process
Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system
Execute accruals, budgets, and information and data requests
Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices
Provide exemplary support to client partners and Williams Lea supervisors and managers, keeping them fully apprised of statuses and action plans on key issues and problems
Train new Billing Analysts/Associates
Provide workflow guidance to more junior team members
Serve as value-added subject matter expert and support resource for billing staff
Ensure the team is current on relevant billing topics and activity
Collaborate with other financial colleagues to resolve issues and ensure optimal execution of departmental responsibilities
Communicate issues and resolutions timely, effectively, and professionally
Serve as back up to fellow team members, as appropriate
Proactively recommend process and procedural enhancements including but not limited to documenting processes and improvements
Assists with updating documentation relating to billing arrangements and processes.
Interact with clients in person, over the phone or electronically with care and professionalism
Complete special projects as assigned
Adhere to Williams Lea policies in addition to client site policies
Perform daily departmental duties as assigned

Associate’s or bachelor’s degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
Strong analytical and critical thinking skills
Minimum four years of e-billing experience in a law firm or professional organization required. Five years or more preferred.
Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines.
Must be a team player with strong interpersonal skills
Superior customer service and a demonstrated ability to work in challenging and dynamic environment
Self-directed with a strong work ethic; capable of working independently with limited supervision
Ability to work outside of established business hours and adjust personal schedule to meet deadlines is required
Ability to multitask and meet stringent deadlines in a fast-paced work environment.
Excellent organizational and time-management skills.
Demonstrated proficiency with Microsoft Office products, MS Excel, including advanced features such as pivot tables, graphs, formulas, macros
Experience working with client Document Management Systems (DMS)
Ability to create spreadsheets, manipulate data and generate reports
Detail oriented with excellent organizational and time-management skills
Excellent verbal and written communication skills with ability to effectively present results to senior management
Ability to perform well in cross-functional environment and to interface effectively and successfully with senior management, vendors, and client staff
Ability to professionally handle matters of a sensitive nature with confidentiality
Ability to work overtime as needed during peak or critical periods
Ability to maintain the highest level of confidentiality

Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Sr eBilling Analyst

Job Search Resources

Tools

Career Hubs

Guides

Company