Sr. Director Training & Education Strategy (CAS)

Medtronic•Mounds View, MN

1d•Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. Join one of the fastest growing businesses in medical devices and play a pivotal role in shaping how we train, certify, and empower our field teams. As Senior Director of Training & Education, you will set the end to end strategy and lead execution of world class product, sales, and service training programs that directly enable customer success and business growth. You will build scalable training pathways, partner closely with curriculum and product teams to continuously evolve content, and use data driven insights to measure effectiveness and inform leadership. This role offers a rare opportunity to build and lead a high impact team of technical trainers, influence enterprise strategy, and create innovative learning experiences that accelerate readiness, confidence, and performance across a rapidly expanding organization. Ideally candidate would be based on the Minneapolis, MN area - but will consider remote capacity. Responsibilities may include the following and other duties may be assigned. Provides leadership of sales and service training and education department, including people and program leadership. Responsible for end-to-end strategy and execution including planning and forecasting, training, certifying and upskilling mapping specialists. Responsible for leading a high performing team, including attracting, inspiring, coaching, developing, managing performance and rewarding outcomes. Fostering a culture of accountability, continuous improvement, and collaboration. Responsible for setting, tracking and reporting analytics required for leadership communication and evaluating training effectiveness. Partner with IT to advance and streamline reporting and analytics. Plans, develops, and coordinates in-house and field-based product and sales training programs for CAS field personnel. Partner with curriculum development team for seamless integration of new products and continuous improvement in training materials and resources Develops and manages sales and service training pathways Obtains information needed to prepare training programs; prepares training pathways and materials; develops course content; determines methodology; and coordinates the development of training aids. Ensures training program(s) meets company, CAS OU, and customer objectives. Leads communication with leadership, customers and trainees to ensure effectiveness of training. Conducts reviews with business leadership on training strategy and execution. Partner with sales to create and advance training pathways for sales reps, including training and territory and selling skills. Implements continuous improvement mindset and strategies; leads team to revise plans to meet new training requirements and to keep technical information up to date.

Requirements

Requires a Bachelor's degree with 15 years of relevant experience, including 10 years of managerial experience OR an advanced degree with 13 years of relevant experience, including 10 years of managerial experience.

Nice To Haves

Medical related training and education
Managing people and budgets
Executive level communications
Cross-functional collaboration or navigating a matrix organization
Setting strategy and planning work
Demonstrated success in building, motivating, and coaching a team
Analytical and critical thinking skills.
Ability to understand and work with data to provide direction and perspective to the team, and to leader stakeholders.
Ability to adapt and change within dynamic corporate and business environment
Ability to drive decision making and shape strategy
Innovative approach and mindset
Demonstrated success in developing relationships with commercial and filed teams, colleagues and customers.
Ability to lead cross-functional teams
Strong organizational skills.
Ability to prioritize tasks in a fast-moving environment.
Ability to manage multiple products / projects
Excellent interpersonal, selling, communication and presentation skills
Strong computer skills, including word-processing, spreadsheets, e-mail and the effective use of presentation software
Independence, energy, and positive attitude

Responsibilities

Provides leadership of sales and service training and education department, including people and program leadership.
Responsible for end-to-end strategy and execution including planning and forecasting, training, certifying and upskilling mapping specialists.
Responsible for leading a high performing team, including attracting, inspiring, coaching, developing, managing performance and rewarding outcomes.
Fostering a culture of accountability, continuous improvement, and collaboration.
Responsible for setting, tracking and reporting analytics required for leadership communication and evaluating training effectiveness.
Partner with IT to advance and streamline reporting and analytics.
Plans, develops, and coordinates in-house and field-based product and sales training programs for CAS field personnel.
Partner with curriculum development team for seamless integration of new products and continuous improvement in training materials and resources
Develops and manages sales and service training pathways
Obtains information needed to prepare training programs; prepares training pathways and materials; develops course content; determines methodology; and coordinates the development of training aids.
Ensures training program(s) meets company, CAS OU, and customer objectives.
Leads communication with leadership, customers and trainees to ensure effectiveness of training.
Conducts reviews with business leadership on training strategy and execution.
Partner with sales to create and advance training pathways for sales reps, including training and territory and selling skills.
Implements continuous improvement mindset and strategies; leads team to revise plans to meet new training requirements and to keep technical information up to date.

Benefits

We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
In addition to Base Salary, this position is eligible for a long-term incentive plan, which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).