Sr. Director, Solution Delivery

LifeStance Health

About The Position

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Position Summary: The Senior Director of Solution Delivery is a senior technology and transformation executive accountable for the orchestration of enterprise-wide delivery programs that drive LifeStance’s digital health strategy. This leader will oversee cross-functional program execution, Agile delivery governance, and technical program management across LifeStance’s strategic technology initiatives—including platform modernization, digital front door, product launches, and operational systems transformation. The Sr Director will serve as a critical integrator across Product, Engineering, Clinical Operations, and Business Stakeholders to ensure alignment, transparency, and speed of execution. They will be a catalyst for delivery maturity and transformation, building scalable systems and teams that deliver measurable business value, improved patient access, and provider enablement.

Requirements

15+ years of experience in software/technology delivery leadership, including 8+ years in enterprise program or portfolio management.
Experience leading delivery for large-scale SaaS, healthcare technology, or regulated enterprise platforms.
Deep understanding of Agile methodologies (SAFe, LeSS, Scrum), DevOps principles, and modern SDLC practices.
Proven success managing delivery teams in matrixed organizations with both direct and dotted-line leadership.
Fluency in strategic planning, cross-team dependencies, risk mitigation, and transformation leadership.
Excellent communication and executive presence, with the ability to translate complex technical delivery plans into business outcomes.
Strong familiarity with delivery metrics, reporting, and platform tooling ecosystems (Jira, Confluence, GitLab, PowerBI).

Nice To Haves

Mission-driven and patient-first mindset with experience delivering healthcare, digital health, or clinical platform solutions.
Thought leadership in delivery operations, Agile transformation, and technology modernization.
Track record of building high-performance teams and scalable delivery systems.
Resourceful, calm under pressure, and trusted as a connector of people and teams.

Responsibilities

Strategic Delivery Leadership: Lead a portfolio of complex, cross-functional programs spanning product development, systems integration, data platform initiatives, and patient/provider experience optimization.
Enterprise Execution Framework: Define and evolve the delivery operating model—standards, cadences, tooling, KPIs, and governance mechanisms—to enable consistent, high-quality execution across all technology initiatives.
Delivery Organization Oversight: Manage a high-performing team of Technical Program Managers, Agile Delivery Leads, and delivery consultants embedded across R&D and enterprise programs.
Cross-Functional Alignment: Partner closely with Product, Engineering, Quality, Clinical Ops, and Data/Analytics teams to manage dependencies, roadmaps, and integrated delivery outcomes.
Change Enablement & Transformation: Drive mindset, behavior, and capability shifts across delivery teams through targeted coaching, change management, and process innovation.
Agile & DevOps Advancement: Scale Agile practices and DevOps alignment across teams and domains; support Agile maturity and backlog health through tooling, metrics, and leadership coaching.
Enterprise Visibility & Metrics: Deliver executive reporting and insights on progress, risks, value realization, and throughput via systems such as Jira, Aha!, GitLab, and PowerBI.
Vendor & Stakeholder Management: Serve as executive sponsor for key vendors and initiatives; ensure accountability and excellence in third-party program delivery.