Sr. Director, Sales, Clinical Staff Development

HEALTHSTREAM INC•Nashville, TN

8d•Remote

About The Position

The Sr. Director, Clinical Staff Development will be responsible for leading a team of sales Solution Executives that are responsible for selling HealthStreams portfolio of clinical solutions into the healthcare market. In this role, the Director of Sales will be responsible for all managerial responsibilities to ensure optimum performance of the sales team including defining and implementing strategic sales planning, achieving sales goals, forecasting accuracy, analyzing sales data, and meeting with key clients.

Requirements

Bachelors degree or higher required.
10+ years identifying and closing new business sales opportunities in healthcare.
Proven track record of exceeding sales goals in a management capacity.
5+ years of sales management experience in a healthcare technology company.
Deep knowledge of healthcare industry, including buying cycles, key trends, value propositions, and critical success criteria.
Excellent customer service and communication skills (both verbal and written)
Strong presentation skills and executive presence.
Strategic mindset, strong business acumen, and effective negotiation skills.
Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
Enthusiasm and initiative, and ability to operate independently with limited oversight.
Ability to travel 25% 40%.
Solid computer skills- Office Suite Knowledge with CRM tools such as Salesforce
Use of online demonstration tools (i.e. WebEx, MS Teams)
Excellent written and verbal communication skills
Accountability to achieving sales and corporate goals.
Servant leadership traits required in order to successfully support, guide, lead, and motivate a team while setting clear expectations and building a positive team spirit.
Ability to mobilize others to fulfill the vision.
Ability to lead in a dynamic and complex team selling environment.
Ability to communicate well with all levels of personnel.
Ability to have a point of view and to clearly articulate it- have a voice.

Nice To Haves

Nursing degree (BSN) or clinical license preferred.

Responsibilities

Develop, implement, and lead specific strategic sales plans to accommodate corporate goals.
Cultivate a team culture of trust, comradery, expertise, and accountability to achieving sales goals.
Direct sales forecasting activities (weekly, monthly, quarterly) and set team and individual performance goals.
Prepare data and analysis of individual sales/team performance and results.
Meet with content provider partners.
Develop and update territory plans, manage pipeline in CRM system, update plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly.
Participate in sales committees as needed to help support and achieve the VP, Head of Sales specific annual goals.
Direct staffing management to include talent acquisition, successful onboarding & training and performance evaluations to develop and grow an A+ sales team.
Plan, schedule and coordinate weekly, monthly, quarterly and annual team meetings.
Travel with staff to meet clients and provide instant sales feedback.
Ability to identify performance issues of team members and to have difficult conversations as necessary to address.
Undertake personal and professional development opportunities to include developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends, and continuing to enhance skills and abilities such as communication, presentation, negotiations, and teamwork.
Direct sales team in response to request for proposals, support quality RFI/FRP response strategy, and monitor pricing strategies.
Assist in the negotiation and closing of business including negotiating contract terms, secure commitment and signature, processing contracts in contract management system, and effectively transitioning client to the implementation phase to ensure long-term customer success.
Work cross-functionally with Marketing, Product, Operations, Success Management, and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values.