Sr. Director, Product Management - Small Business Experiences & Capabilities (BC&P)
About The Position
Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Dedicated to fueling the entrepreneurial spirit of America’s business owners, the Business Cards & Payments (BC&P) team provides products and services designed to help business owners do more business. Our organization is focused on listening to and learning from the millions of business customers we serve every day to ensure our products, services, and experiences work as hard as they do. As the Small Business Experiences & Capabilities Lead, you will lead a team of ~15 associates and work closely with our Business, Tech, Design, and Marketing partners to drive the launch of market-leading products for our small business customers and reinvent our digital spend experiences, including multi-user functionality and virtual card capabilities. You will also play a key role in transforming the larger Product Management organization in BC&P. You’ll help shape our culture, grow our talent, and serve as an ambassador for Product Management across the company as we leverage AI to transform how we work and drive innovative, sustainable customer experiences. This role could be a great fit for you if: You can translate business strategy and analysis into consumer facing digital products You obsess over customer needs to reimagine and innovate product solutions You have experience leading cross functional teams to solve customer problems and drive organizational alignment You’re comfortable facing white space problems and push through the uncertainty You have a demonstrated interest and aptitude for AI, and use it to learn, build, and solve problems beyond basic text generation Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 9 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
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What This Job Offers
Job Type
Full-time
Career Level
Director
