Sr Director, Product Management - Revenue Cycle Management

DaVita Kidney Care

25d • $129,000 - $205,000

About The Position

DaVita is a rapidly growing Healthcare Services company driven by the unwavering pursuit of a healthier tomorrow. As a key driver to enable our vision and financial/operating performance, our Revenue Cycle team serves as trusted patient advocates and world-class revenue partners in order to reduce burden and maximize yield. About the Role: We are seeking a highly motivated and experienced Senior Director of Product Management to spearhead defining and executing product strategy for our revenue cycle digital transformation. You will lead a team of talented product leaders and analysts, providing mentorship, guidance, and strategic direction to innovate our tools and platforms. This role requires a blend of strategic thinking, deep technical understanding, and strong leadership skills to drive business growth and deliver exceptional value to our internal teams.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Healthcare Administration or a related field. Master’s degree preferred.
• 10+ years of experience in product management, with at least 5 years in a leadership role managing a product team
• Proven track record of successfully launching and scaling digital products within the healthcare revenue cycle, FinTech, or a related field is essential.
• Technical fluency, including experience with AI, and the ability to work effectively with IT development teams.
• Strong understanding of agile product development methodologies.
• Exceptional leadership and communication skills, with the ability to influence and inspire at all levels of the organization.
• Strategic and analytical thinker with a strong business acumen and a focus on driving measurable financial results.
• Deep empathy for the internal user (e.g., billers, coders, financial analysts) and a commitment to building tools that improve their efficiency and accuracy.
• Excellent problem-solving skills and the ability to thrive in a dynamic, fast-paced environment.

Responsibilities

• Product Strategy & Vision: o Develop and articulate a compelling product vision and strategy for our revenue cycle technology that aligns with DaVita's overall business objectives.
• Identify opportunities for improvement and automation within the revenue cycle, analyzing existing processes and understanding the needs of our financial and operational teams.
• Analyze industry trends and emerging technology, including AI, to continuously innovate and strengthen our platform.
• Team Leadership & Development: o Lead, mentor, and inspire a team of product leaders and analysts, fostering a culture of high performance, collaboration, and curiosity.
• Attract, hire, and retain top product management talent with expertise in healthcare and FinTech.
• Cross-Functional Collaboration: o Partner closely with IT, data management, operations, finance, and compliance teams to ensure a cohesive and successful product lifecycle from ideation to internal deployment and adoption.
• Serve as the primary product champion, effectively communicating and building buy-in for the product strategy and roadmap with internal stakeholders, including senior leadership.
• Execution & Results: o Oversee the entire product development process, from discovery and requirements gathering to internal launch strategy and performance analysis.
• Define and track key product and business metrics to measure success, such as time to cash, claim denial rates, and operational efficiency gains, to inform future product strategy.
• Maintain a deep understanding of industry trends in healthcare revenue cycle management and make data-driven decisions to optimize our internal processes.

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most.
• Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
• Below are some of our benefit offerings.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive