Sr Director, Product Management - Developer Platform & DevEx

PayPal•San Jose, CA

About The Position

Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy. Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders. Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. Champions the customer experience and prioritizes customer needs in product requirements and decision making. Defines and uses metrics that inform the success of products including usability studies, research and market analysis. Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. Responsible for product portfolio profitability, including budgetary decisions. Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed. Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard. Build and lead the Developer Platform & DevEx product organization, including hiring, mentoring, and developing senior and technical product managers Partner closely with Engineering, Developer Relations, Marketing, and other product teams to ensure developer feedback directly informs platform design, prioritization, and execution Define and drive a holistic developer experience strategy across APIs, SDKs, documentation, tooling, CLI, MCP, and emerging AI-assisted developer workflows Develop and execute a cohesive DevEx roadmap that measurably improves developer onboarding, integration time, time-to-first-transaction, and overall developer satisfaction Support the diverse needs of developers across businesses of all sizes, with a focus on simplifying integrations and accelerating developer productivity Operate effectively in a highly matrixed, multi-product environment to drive alignment, execution, and transformation across platform initiatives

Requirements

12+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
5 years of experience leading others
10+ years of experience building and leading platform or infrastructure-adjacent product organizations within large-scale, developer-centric technology companies
Deep technical fluency in platform architecture, including APIs, SDKs, and developer tooling, with the ability to engage as a peer with senior engineering leaders and influence architectural decisions
Proven experience driving platform strategy at significant scale, balancing developer experience, reliability, performance, security, and extensibility
Strong judgment in platform and systems trade-offs, including versioning, backward compatibility, governance models, and long-term maintainability of developer-facing interfaces
Demonstrated leadership in improving developer experience, including onboarding, integration quality, and overall developer productivity
Exceptional written and verbal communication skills, with experience influencing senior technical and executive stakeholders in complex, ambiguous environments
Bachelor's degree in Computer Science, Engineering, or a related technical field

Nice To Haves

advanced degree or equivalent practical experience preferred
Global experience preferred

Responsibilities

Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Champions the customer experience and prioritizes customer needs in product requirements and decision making.
Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Responsible for product portfolio profitability, including budgetary decisions.
Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
Interfaces with senior leadership as needed.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Build and lead the Developer Platform & DevEx product organization, including hiring, mentoring, and developing senior and technical product managers
Partner closely with Engineering, Developer Relations, Marketing, and other product teams to ensure developer feedback directly informs platform design, prioritization, and execution
Define and drive a holistic developer experience strategy across APIs, SDKs, documentation, tooling, CLI, MCP, and emerging AI-assisted developer workflows
Develop and execute a cohesive DevEx roadmap that measurably improves developer onboarding, integration time, time-to-first-transaction, and overall developer satisfaction
Support the diverse needs of developers across businesses of all sizes, with a focus on simplifying integrations and accelerating developer productivity
Operate effectively in a highly matrixed, multi-product environment to drive alignment, execution, and transformation across platform initiatives