Sr. Director, Product - Digital Assets

Early Warning ServicesNew York City, NY
1d$206,000 - $330,000Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Sr. Director, Product - Stablecoin is responsible for defining and driving the product strategy, roadmap, and delivery of Early Warning’s next-generation cross-border payments platform. This platform will extend the speed, security, and simplicity of Zelle® to international money movement, leveraging stablecoin and digital asset technologies within a trusted, regulated framework. This leader will translate vision into execution—building, aligning, and motivating a cross-functional team that deeply understands customer pain points and regulatory realities, and transforms that understanding into innovative, compliant, and scalable solutions that delight both consumers and financial institutions.

Requirements

  • Education and/or experience typically obtained through completion of a bachelors degree
  • 15 or more years of related work experience
  • Familiarity with digital payments, blockchain, stablecoin, or cross-border remittance systems.
  • Demonstrated experience in design thinking and agile development process and methodology
  • Demonstrated leadership experience and cross functional collaboration experience
  • Proven experience in and passion for building and delivering great products
  • Experience in recruiting and developing direct talent
  • Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets.
  • Demonstrated experience driving alignment at the executive and client leadership level
  • Excellent listening and execution skills
  • Background and drug screen

Nice To Haves

  • Master’s degree
  • Experience working with financial regulators or compliance frameworks related to cross-border transactions.
  • Certifications in design thinking and/or agile.
  • Prior experience working in payments, financial services or similar regulated industry.
  • People management experience.

Responsibilities

  • Leads the product strategy and execution for Early Warning’s global money movement initiative, ensuring alignment across business, technology, risk, and compliance organizations.
  • Builds coalitions internally and externally, fostering alignment across owner banks, regulators, and technology partners.
  • May lead a team of direct reports.
  • Proactively assesses customer needs across the portfolio of products to maximize customer satisfaction.
  • Builds deep empathy for how consumers move money across borders and works to remove friction while maintaining trust and compliance.
  • Routinely leverages feedback into insights; and builds products and services that delight and inspire.
  • Working closely across marketing, sales, analytics, design and development partners, drive strong go to market strategies to attain product revenue and client adoption targets.
  • Owns internal financial targets and customer net promoter and satisfaction goals.
  • Recruit, develop and retain top talent for the organization.
  • Oversees the integration of strong risk and security controls.
  • Ensures compliance to laws and regulations.
  • Partners closely with Engineering and Architecture teams to define scalable, secure, and compliant product designs involving digital assets and stablecoin-based settlement.
  • Ensures product capabilities meet stringent requirements around AML, KYC, OFAC, data privacy, and network security.
  • Maintains awareness of evolving global payments standards, regulatory frameworks, and blockchain ecosystem developments.
  • Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Benefits

  • Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
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