Sr Director of Infra Engineering- Proxy/Secure Edge (SSE)

JPMorganChase•Plano, TX

About The Position

Partner with a company that's devoted to shaping the future of infrastructure in financial services. Let's collaborate to explore uncharted territories and achieve extraordinary feats together. As a Senior Director of Infrastructure Engineering at JPMorganChase within the Network Product Line, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. You will lead end-to end strategy for an engineering and operations for the Broadcom/Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale. You will serve as the accountable owner for client-facing web security controls and enterprise egress architecture, partnering with senior stakeholders across Network Services, Cybersecurity, Employee Platforms and other lines of business. You will help champion customer and developer experience (CX/DX), clear guidance, and fast time-to-value- while meeting regulatory, risk, and resiliency requirements.

Requirements

12+ years in network/security engineering; 5+ years leading large, distributed engineering teams and mission‑critical platforms (30+ staff).
Deep expertise with Broadcom/Bluecoat stack (ProxySG/CAS/SMC), PAC files, ICAP/DLP, TLS 1.3 decryption, Kerberos/SPNEGO, and header‑injection patterns.
Proven record building/operating SSE‑aligned services (SWG, ZTNA, CASB, DLP integrations) at enterprise scale with measurable CX/DX improvements.
Strong automation background (Python; Terraform/Ansible; policy‑as‑code) and telemetry integration (synthetic monitoring, real‑user metrics, Grafana/Datadog), SIEM, and ticketing.
Hands‑on experience with multi-region resiliency, global load balancing, egress segmentation, and change governance.
Demonstrated AWS networking/security expertise for proxy workloads (VPC/TGW/PrivateLink/NLB/Route 53, Direct Connect, IAM/KMS, CloudWatch/VPC Flow Logs); experience building developer-friendly, self-service cloud services.
Experience managing and developing large cross-functional teams within the infrastructure engineering discipline
Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
Experience leading complex projects supporting infrastructure engineering design, scaling, resilience, and system performance assessments
Extensive experience hiring, developing, and recognizing talent
Experience managing and developing budgets

Nice To Haves

Experience with one or more next‑gen firewall/SSE vendors: Palo Alto Networks (PAN‑OS, Prisma Access), Fortinet (FortiGate/FortiManager), Zscaler (ZIA/ZPA), Netskope (SWG/ZTNA/CASB).
Prior ownership of a global proxy estate or SSE platform in a complex, regulated financial institution.
F5 GTM/LTM integration, secure egress patterns, and performance optimization (on‑prem and cloud).
AWS certification (Solutions Architect or Network Specialty) and security certifications (e.g., CISSP, CCSP) are a plus.

Responsibilities

Manages multiple technical areas and collaborates on technology projects across different technical domains
Promotes and champions the development of technological methods, techniques, and various analytical approaches across the infrastructure engineering domain
Ensures technical compliance, risk, and security, is adopted and that service level agreements and solution scalability needs are met
Manages multiple stakeholders and complex projects consisting of large teams
Applies cross-functional technical expertise, leadership, and comprehensive business knowledge to a broad range of infrastructure engineering areas by communicating, managing, and implementing strategic and operational plans
Develops and executes the function’s objectives with accountability for outcomes
Be responsible for staffing, budget and relevant profit and loss
Mentors and coaches junior engineers and technologists
Champions the firm’s culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation

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