Sr. Director of Human Resources

Everstand • Baltimore, MD

13d • Hybrid

About The Position

Find joy and purpose in your career. Join an inspired team of professionals who are transforming the lives of youth and enriching communities, one family at a time. Everstand is not a federal or state agency. It is an independent not-for-profit organization that serves over 1,000 children annually across 12 locations. You would join about 600 teammates across DC, MD, PA, and WV that empower youth and their families to flourish within their community. Position Summary: The Senior Director of Human Resources will serve as a strategic leader and operational expert, responsible for shaping a high-performing, values-driven culture and is a key member of the Senior Leadership Team. This role will oversee all HR functions, including talent acquisition, compensation, benefits, pre-employment, compliance, employee relations, and organizational development. The ideal candidate will champion technology adoption, process discipline, and data-driven decision-making to deliver exceptional internal customer service and ensure strong compliance across all HR practices. The role leads a team of about 15 people, including 3 to 4 direct reports. The SDHR is a member of Everstands Senior Leadership Team and reports directly to the Chief Operations & Financial Officer (COFO). Essential Functions: Approaches concerns, challenges, and opportunities with empathy, attention to detail, active listening, and curiosity. Consistently models EVERSTAND’s core values: Safety, Empathy, Relationships, and Impact. Honor differences, acknowledge uniqueness, and amplify all voices. Collaborate with developing training and group experiences that strengthen Everstand’s commitment to staff wellness and belonging. Models the use of welcoming and respectful language. Consistently uses inclusive language in communication and documentation.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s degree or HR certification (SPHR, SHRM-SCP) preferred.
• Minimum of 10 years of progressive HR leadership experience, including at least 5 years in a senior-level role.
• Expertise in HR technology platforms, process improvement, and compliance.
• Strong analytical skills with experience managing HR metrics and KPIs.
• Proven project and program management skills, including the use of project management technology platforms.
• Exceptional interpersonal and communication skills; ability to build trust and influence at all levels.
• Strategic Thinking & Execution
• Change Leadership & Innovation
• Data-Driven Decision Making
• Customer Service Orientation
• Ethical Judgment & Integrity
• Technology implementation
• Strong Compliance and Process Discipline
• This is a full-time, Monday–Friday position.
• It is eligible for a hybrid flex schedule and is considered nonessential during inclement weather.
• Travel to our other campuses may be required during the business day, and some on-site or off-site attendance at meetings and events may be expected.

Nice To Haves

• Proven experience in nonprofit or purpose-driven organizations, in trauma-informed and complex organizations, is strongly preferred.
• Master’s degree or HR certification (SPHR, SHRM-SCP)

Responsibilities

• Strategic Leadership & Culture Building
• Develop and implement HR strategies that integrate trauma-informed principles,that foster a collaborative, and purpose-driven culture.
• Serve as a trusted advisor to the leadership team on workforce planning, organizational design, and change management.
• Deliver HR services with responsiveness, empathy, and commitment to excellence for internal stakeholders. Embrace
• Actively build partnerships and collaboration across Everstand to drive Objectives and Key Results.
• Collaborate and interact with the Board of Directors as part of the Risk Compensation and Outcomes committee.
• Recruiting & Retention
• Design and execute comprehensive recruiting strategies to attract top talent aligned with the organization’s purpose and values.
• Partner with leadership to forecast staffing needs and ensure timely, high-quality hires.
• Develop retention programs that enhance employee engagement, career development, and organizational loyalty.
• Analyze turnover trends and implement proactive measures to reduce attrition and strengthen workforce stability.
• Technology & Automation
• Own the HR technology stack and lead the rollout and optimization of technology platforms to streamline processes and enhance employee experience.
• Champion automation initiatives to improve efficiency and reduce manual administrative tasks.
• Process Discipline & Compliance
• Establish and enforce standardized HR processes aligned with best practices and regulatory requirements.
• Ensure compliance with federal, state, and local employment laws, as well as contracts and grant specific regulations and requirements.
• Oversee processes for pre-employment clearances and ongoing compliance.
• Data Analytics & KPI Management
• Implement HR dashboards and reporting tools to monitor key performance indicators (KPIs) such as turnover, time-to-fill, engagement, and diversity of
• Use data analytics to inform strategic decisions and continuous improvement initiatives.

Benefits

• Accrue vacation at the rate of three weeks per year, plus two floating holidays to use, plus 10 paid holidays when Everstand is closed. That is over 30 days of time off per calendar year!
• Paid sick and bereavement leave
• Retirement plan with up to 3% match
• Medical, dental, and vision insurance
• Additional voluntary and employer-sponsored benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director