About The Position
The Sr. Director of Clinical Operations & Partner Support is the clinical and medical operations counterpart to the Sr. Director of Business & Partner Success. This medical leader is responsible for guiding new and existing hospitals in multi-site de novo shared-ownership veterinary specialty referral & emergency hospitals. Development of Owner Veterinarians (OV’s) as leaders and business partners beyond their clinical responsibilities is essential for the success of this role. Responsibilities include overseeing clinical readiness for new hospital openings, supporting OV leadership and business acumen development, ensuring excellence in medical quality and maintaining strong clinical performance across all hospitals, maximizing efficiency and service through the Care Navigation function and monitoring reputation and connection to the referring community and partnering with established and growing Home Office support functions The Sr. Director of Clinical Operations & Partner Support (Sr Med Dir) is paired with the Sr. Director of Business & Partner Success (Sr Biz Dir). Through their respective responsibilities they co-own: · Financial KPI’s · Medical Quality & Operational Excellence KPI’s · Client experience, People & Culture KPI’s · Owner-Partner Development KPI’s Through their respective responsibilities they co-lead: · New hospital openings · Integration into the system · Success of the Care Navigation function · Development of Owner Veterinarians · Growth and hospital expansion · Strategic execution of brand-wide systems and processes
Requirements
- DVM degree required; residency training or specialty board certification preferred but not required.
- 5–10+ years of clinical experience, preferably in specialty or emergency medicine.
- 5+ years of multi-site operational or medical leadership role experience.
- Track record of effective leadership, mentoring, and operational decision-making.
- Ability to coach clinicians and support culture-building across multisite systems.
- Proven ability to partner and collaborate with hospitals and home office teams.
- Exceptional communication and follow through skills.
Responsibilities
- Clinical Development & Site Launch
- Medical Quality & Operational Excellence
- Integration & System Alignment
- Partnership With Owner Veterinarians
- Hospital Growth & Strategic Expansion
- Private Equity & Executive Reporting
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Ph.D. or professional degree
