Sr Director of Ambulatory Service Operations

CHS Career Site

About The Position

The Senior Director of Ambulatory Surgery Center (ASC) Operations is a visionary leader responsible for a portfolio of centers across a geographic region. Under the direction of the Chief Operating Officer of ASC Operations, the Senior Director of ASC Operations works collaboratively with the CHS ASC Division, CHS Corporate, Center leadership teams, CHS hospital partners, Boards, and Physicians to ensure the strategic vision and goals for each ASC are established and operationalized, resulting in exceptional financial, clinical, and quality outcomes for all stakeholders.

Requirements

Bachelor's Degree in Nursing, Business or Healthcare Administration required
4-6 years experience as a ASC Administrator with 2+ years of responsibility over multiple centers required
Proficiency in Microsoft Office (Excel, Word, Power point)

Nice To Haves

Master's Degree in job related field preferred
Less than 2 years experience as a Regional Director of ASC Operations or Senior Director of ASC Operations preferred
CASC - Certified Administrator Surgery Center preferred
RN - Registered Nurse - State Licensure and/or Compact State Licensure preferred

Responsibilities

Strategic Planning and Growth: Collaborates with each ASC in the portfolio of centers ensuring growth strategies are established and operationalized. Develops and executes innovative initiatives to enhance market share, profitability and operational excellence, resulting in centers meeting and exceeding performance targets. In partnership with CHS, works to grow ASC footprint in designated markets including performing due diligence for potential acquisitions and leading de novo and expansion projects. Coordinates onboarding of new centers.
Leadership Selection and Development: Recruits, selects, orients, mentors, coaches, and performance manages ASC Administrators for centers in the assigned region. Engages ASC leadership teams in the efficient management and continuous improvement of centers ensuring excellence in clinical, quality, and financial outcomes. Maintains an onsite presence as indicated. Functions as Interim Administrator if needed.
Governance: Actively participates in the governance structure of each ASC in the portfolio of centers including Governing Body and Partnership meetings. Develops and maintains strong, collaborative relationships with Board members and physician partners. Instills trust by consistently demonstrating professionalism and integrity. Communicates effectively and articulates complex concepts concisely. Makes sound recommendations in compliance with legal, regulatory, and accreditation requirements.
Physician Relationship Development and Marketing: Proactively develops and sustains positive relationships with physicians, physician partners, and potential new utilizers and/or investors. Works with physicians/partners to pursue new business opportunities and service lines. Addresses any concerns professionally, timely and effectively. Creates strategies to enhance physician engagement.
Financial Optimization: Has overall P&L accountability for all assigned centers. Responsible for growing the revenue and EBITDA in the portfolio of centers to meet and exceed budgeted goals. Employes financial benchmarks for evaluation of performance and development of improvement plans. Assists with creation of the annual operational budget and evaluating capital needs and potential expenditures. Utilizes tools to assess productivity, initiating improvement plans as needed to ensure appropriate levels of staffing. Provides oversight of the revenue cycle process ensuring goals are met. Leads the Monthly Operating Review (MOR) for assigned centers.
Quality and Process Improvement: Ensures the delivery of high quality, cost efficient care in assigned centers utilizing clinical benchmarking to evaluate results. Reviews clinical outcomes, collaborates with corporate and local resources as needed, assists with root cause analysis as appropriate. Supports peer review process and corrective action. Ensures CHS ASC policies and procedures are developed, reviewed, approved, and implemented. Validates federal, state and accreditation regulations, requirements, and standards are consistently met. Fully supports the Quality, Risk, Compliance, Privacy, Infection Control, Credentialing and Peer Review processes and programs.
Contractual Management: Assists Administrators with contract evaluation and execution utilizing CHS Corporate resources as appropriate including Legal, Finance, and Materials Management. Participates in RFP processes as needed.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.