Sr Director IT

Ports America•San Leandro, CA

About The Position

The Head of Product and Business Development is responsible for driving product development based on market & customer requirements. This role would be involved in product development as well as successful implementation of internal and commercial customer projects. This role is also responsible for managing and advising the team members who contribute to the overall success of customer projects. The role also includes engaging customers at a business development level, developing leads and providing quotes.

Requirements

Bachelor's Degree in Engineering
20+ years’ Experience in Logistics / Container Terminal Operations/ Stevedoring/ etc.
Gate / Yard / Navis or any other TOS Implementation
Create Test Cases / Process flow for Gate, Appointment Systems

Nice To Haves

Project Manager for Gate implementations and other technology projects
Senior Operations Manager for Gate and Yard Operations
Experience in Container Operations and Trucking Community Engagement
Leadership mindset, strong communication skills, and concise writing skills

Responsibilities

Align Product strategy with company goals
Define and manage the overall product vision, strategy, and roadmap (GOS, Gate OCR, crane OCR, Rail OCR, and GOS lite)
Formulate product strategy (scalable, flexible, design rules to support existing and new customers)
Identify key product features and functionalities based on ROI and market demands
Drive development to meet product strategy requirements and delivery timeline
Build and lead cross-functional teams
Identify and pursue new business opportunities, partnerships, and revenue streams
Customer engagement (Pre-Sales/Sales to Project Phase/Project Completion)
Monitor KPIs and ensure product-market fit
Pursue new leads GOS & OCR CAP GOS Lite
Quotes – Review & issue quotes
Field all business development inquiries
Identify requests for quotes and assess product vs. customization
Interface with Development on hours
Ideation and Research - Get user/customer feedback and market research
Planning and Prototyping – Provide the roadmap and build a prototype based on the functional requirements, manage product feature vs customizations
Design new cost-effective gates and disseminate to appropriate teams
Testing and Quality Assurance - UL Certification and ongoing– (Kiosks & OCR Portals)
Launch and post-launch optimization – monitor performance and continuous improvement based on user feedback