Sr Director Infrastructure & Security Services

Zeus•Orangeburg, SC

63d

About The Position

Responsible for overseeing all aspects of Zeus' global network, cybersecurity, and IT hardware/software systems—including switches, routers, firewalls, servers, desktops, laptops, mobile devices, and operating systems (iOS, Windows 10). Leads ongoing IT operations with a strong focus on end-user computing. This strategic leader combines deep technical expertise with strong leadership, team development, and customer service skills. Acts as a subject matter expert and escalation point for infrastructure and end-user computing issues. Drives innovation, process improvement, and change management across infrastructure, operations, and security services. Capable of leading cross-functional teams and managers to deliver scalable, secure, and user-centric technology solutions.

Requirements

Bachelor's degree in Computer Science, or Information Systems, or Business Management
15+ years in IT networking and/or information security
Proven leadership of global operations teams in dynamic environments
Extensive experience in network engineering, architecture, and cybersecurity initiatives
Deep familiarity with MPLS, commercial networks, and datacenter topologies
Advanced knowledge of L2/L3 protocols (TCP/IP v4 & v6, MPLS, QOS, BFD, LACP, VRRP, STP)
Strong understanding of the OSI model and core networking protocols
Skilled in evaluating, configuring, and troubleshooting diverse network equipment
Experience with IT frameworks such as NIST, ITIL, and Agile/Scrum
Demonstrated team management and strategic leadership skills
Strong initiative, adaptability, and resilience to change
Excellent written, verbal, and interpersonal communication
Ability to translate complex technical concepts for executive audiences

Nice To Haves

Master's degree in Engineering, Computer Science, or Technology, preferred
Certified Information Systems Security Professional (CISSP)

Responsibilities

Develops and executes infrastructure, IT operations, and cybersecurity roadmaps aligned with enterprise goals (e.g., achieving Hyver 3.5 score).
Influences senior leadership decisions and fosters strong stakeholder relationships.
Resolves conflicts and ensures alignment across cross-functional teams.
Promotes infrastructure and cybersecurity capabilities to drive awareness and adoption.
Understands user needs to design impactful infrastructure and cybersecurity solutions.
Oversee configuration, rollout, and support of systems and hardware.
Ensures timely, budget-conscious delivery of technology portfolios.
Maintains quality standards and compliance with cybersecurity frameworks (e.g., NIST, CIS).
Owns SLAs for network services and drives data-informed decisions.
Manages vendor relationships and budget responsibilities.
Leads cyber-security awareness initiatives (e.g., training, phishing exercises).
Monitor systems and proactively address technical issues.
Coaches and mentors team members, conduct performance evaluations, and supports career growth.
Removes obstacles to ensure team success.
Prioritizes incoming requests and escalations.
Encourages collaboration and continuous improvement.