Sr Director, Finance Customer & Commercial Excellence

Thermo Fisher Scientific • Pittsburgh, PA

18h

About The Position

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work that supports a powerful mission. With revenues of $40 billion and a track record of stability and consistent growth, we’re uniquely able to give our people the resources and opportunities to make significant contributions to the world. The Senior Finance Director, Customer and Commercial Excellence is a strategic finance role driving profitable growth of commercial teams delivering +$20B in revenue. Responsible for driving financial insights, enterprise-wide offerings, and business alignment to deliver on commercial programs. This role will report to the Vice President, Finance and matrix into the President, Customer and Commercial Excellence. What will you do? As a Sr. Finance Director, you will lead a team to provide business and analytical support for the Customer and Commercial Excellence (C&CE) teams thru the following: Finance Business Partnering Provide direct business partnership to President, C&CE and his Leadership Team. Support the 4 distinct teams within C&CE: Corporate Accounts, Customer Experience, Customer Marketing, and Global Financial Services. Lead the financial and business processes for C&CE teams including: monthly close, quarterly business reviews, annual operating plan and program account selection. Establish and improve performance metrics to assist with business evaluation and decision-making. Oversee corporate-wide incentive program. Lead end to end deal modeling, incentive structure, approval process, and accounting support. Monitor Marketing creative shared service model to ensure staffing is aligned with business demand. Evaluate annual billable rate: benchmark against external services and market services to improve utilization across the enterprise. Partner with Financial Services to strategically leverage the balance sheet to increase share gain opportunities while managing the risk profile to ensure collections are timely. Organizational Development Led a team of 13 finance professionals. Recruit, retain and develop high-performing Finance professionals. Provide leadership, coaching and career development. Drive and foster relationships with divisional colleagues. Remove barriers to execution across processes and drives alignment across organization to accomplish commercial goals. Business Analytics & Data Visualization Drive finance strategy for Customer and Commercial Excellence. Includes prioritization of tools and projects, preparing and delivering digital roadmap and driving reporting, insights and thought leadership. Partner with Corporate IT to deliver enterprise-wide customer reporting including close collaboration with divisional finance teams to ensure reliable and up to date reporting. Leverage BI tools to expand reporting capabilities including revenue, bookings, pricing and Accounts Receivable. Owns and continuously develops strategies that support our customer programs, partnering with the Thermo Fisher IT organization. Develop and deliver customer KPIs that measure Thermo Fisher’s value creation. Travel up to 10%; this role will be based in Pittsburgh, PA, Waltham, MA, or Raleigh NC.

Requirements

• You have a Bachelor’s degree in Finance, Accounting, or other relevant area; MBA preferred
• You have at least 10+ years of progressive finance experience; previous supervisory experience required.
• You possess advanced analytical capabilities with proven financial modeling skills utilizing MS Excel, Power BI and Hyperion Financial Management & Planning
• You can communicate effectively (both written and verbal) with all levels of the organization.
• You thrive in a matrixed environment and are able to work cross-functionally.
• You keep an eye toward continuous improvement with a successful track record of optimizing processes.
• Individual must possess high level of integrity and ethics, strong business acumen, and well-developed analytical skills.
• Must have hands-on high-energy style with focus on results.
• Demonstrated ability to coach and lead others to a high standard of performance.

Responsibilities

• Provide direct business partnership to President, C&CE and his Leadership Team.
• Support the 4 distinct teams within C&CE: Corporate Accounts, Customer Experience, Customer Marketing, and Global Financial Services.
• Lead the financial and business processes for C&CE teams including: monthly close, quarterly business reviews, annual operating plan and program account selection.
• Establish and improve performance metrics to assist with business evaluation and decision-making.
• Oversee corporate-wide incentive program.
• Lead end to end deal modeling, incentive structure, approval process, and accounting support.
• Monitor Marketing creative shared service model to ensure staffing is aligned with business demand.
• Evaluate annual billable rate: benchmark against external services and market services to improve utilization across the enterprise.
• Partner with Financial Services to strategically leverage the balance sheet to increase share gain opportunities while managing the risk profile to ensure collections are timely.
• Led a team of 13 finance professionals.
• Recruit, retain and develop high-performing Finance professionals.
• Provide leadership, coaching and career development.
• Drive and foster relationships with divisional colleagues.
• Remove barriers to execution across processes and drives alignment across organization to accomplish commercial goals.
• Drive finance strategy for Customer and Commercial Excellence.
• Partner with Corporate IT to deliver enterprise-wide customer reporting including close collaboration with divisional finance teams to ensure reliable and up to date reporting.
• Leverage BI tools to expand reporting capabilities including revenue, bookings, pricing and Accounts Receivable.
• Owns and continuously develops strategies that support our customer programs, partnering with the Thermo Fisher IT organization.
• Develop and deliver customer KPIs that measure Thermo Fisher’s value creation.

Benefits

• We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.
• Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.
• We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Director